Lead Catering Crew

Lead Catering Crew

The catering team prepares fresh Alaskan-sourced seafood, Alaskan exotic game meats, and locally grown vegetables to create a unique dining experience for our guests. Food is prepped, plated, and placed on rolling racks for quick distribution aboard our vessels. The team arranges a buffet with delicious and attractive Alaskan foods, flowers, and accents. Designated members are given the training and time to design our floral arrangements. The crew works as a team and each crew member has a recipe and workstation to prepare food. All crew must take part in the cleaning of the facility.

Our lodges are located on a beautiful remote island in Southeast Alaska and serve a buffet of locally caught salmon, Alaskan Crab, and Prime Rib to guests arriving aboard our custom-built tour vessels.

All crew members pull inventory and supplies every morning and are transported by vessel to and from the Island each day. Crew Members will work as part of a team to prepare a quality menu and consistently maintain an impeccably clean kitchen and dining area. We provide a five-star tour experience for each guest. This is a shore-based position.

Essential Duties & Responsibilities

• Maintain a clean appearance and uphold positive cultural standards.
• Must be able to maintain a professional attitude toward guests and coworkers.
• Must be able to greet and interact with guests in a friendly and personable manner.
• Must be able to work as a team and communicate effectively with crew and leaders to provide a quality experience for guests.
• Serve food and drinks to guests with high levels of hospitality.
• Enhance experience for guests by answering questions and assisting guests with specific problems/requests.
• Memorize and be able to describe the food being served to answer questions accordingly.
• Set up the lodge dining room for each tour.
• Set up the food stations accurately in a clean, organized manner before and after all services.
• Wash and sanitize tables, vacuum carpet, polish all utensils, wash windows, and clean restrooms between tours and at the end of each tour day.
• Maintain and restock the retail shop.

• Transfer inventory, food, supplies, and waste materials from the Auke Bay storage facility to Orca Point Lodge, and vice versa. Rotate all food products in a first-in, first-out format.
• Assist other crew in areas such as food prep, bar, retail, and maintaining lodge appearance.
• Be in continual compliance with food health and safety regulations and guidelines.
• Special projects may be assigned as required by the business.

Minimum Qualifications (Knowledge, Skills and Abilities)

• Must be at least 21 years of age.
• Must have current certifications for Alaska Training for Alcohol Professionals (TAP), Alaska Food Handlers, and CPR/First Aid.
• Valid US driver's license and a clean driving record.
• Must pass a security background check and DOT drug test.
• Must be drug-free (pre-employment screening and enrollment in a random drug testing program is required by the Coast Guard).

Preferred Qualifications

• Previous experience in the hospitality, tourism, travel, or outdoor recreation industries.
• Experience in food service.
• Public speaking experience.
• Previous Naturalist experience.

Traits and Characteristics

To deliver world-class experiences guided by the following Alaska Native cultural values, safely and sustainably.

• Professional, friendly attitude
• Must be clean, well-groomed, courteous, honest, punctual, and most important, reliable.
• Team player
• Ability to keep a cool head in stressful situations
• Able to effectively work on a team.
• Flexible and willing to learn.
• Embrace Traditional Alaska Native Cultural Values that include Humility and pride, Respect for all people, including oneself, Respect for nature, Humor, Patience, Strength, and Holding each other up.

Follow & Deliver Core Values

• Safety First: We prioritize our guests and team members' safety and well-being, ensuring secure and enjoyable experiences.
• World-Class Employment: We strive to be a world-class place of employment, valuing hard work, mentorship, a sense of ownership, and opportunities for career growth.
• World Class Guest Services: We are committed to exceeding guest expectations, delivering world-class experiences that showcase our hospitality and the beauty of Alaska.
• Collaborative Professionalism: Embracing collaboration within our organization with a professional spirit, understanding that amidst laughter and play, our dedication to excellence and integrity remains unwavering.
• Community Collaboration: Actively choosing to partner with neighbors and the community across Alaska, making a conscious effort to support local businesses and create social and economic opportunities through meaningful cooperation beyond our organization.
• Sustainability at our core: We are dedicated to sustainable operations for future generations.
• Curiosity & Innovation: We encourage a culture of curiosity and innovation, striving to be early adopters in technology and staying ahead in our commitment to continuous improvement.
• Integrity- Driven Decisions: Integrity guides every decision we make, ensuring transparency, honesty, and ethical conduct in all aspects of our operations.
• Cultural Respect & Sharing: We deeply celebrate and honor our Alaska Native heritage, fostering intergenerational connections, embracing family values, and contributing to the cultural richness of our communities.

Environmental Conditions

The environmental conditions are those that an employee may be subject to while performing the essential functions of this job.

• Include moderate to loud noise levels, all weather conditions, and frequent use of required protective clothing including raingear and life preserver.
• Kitchen and front-of-house environments with high and low temperatures, slippery surfaces and sharp tools.

Physical Demands

The physical demands are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform essential functions.

• Ability to stand for long periods.
• Occasionally required to lift and/or move up to 50 pounds.
• Ability to walk on uneven deck surfaces, crossing from vessel to vessel.

Work Environment

The work environment characteristics described here are representative of those encountered by an employee while performing the essential functions of this job.

• Must be clean, well-groomed, and dressed in uniform at the start of every shift.
• This is a fast-paced and dynamic work environment with a diverse workforce.
• Ability to work a flexible schedule to include weekends and holidays during the tour season.
• Must adhere to AM Owner Group & Affiliated Companies, and the United States Coast Guard Consortium Drug & Alcohol Policies & Procedures