Operations Intern

Wells Fargo Global Operations Summer Internship 2027The Global Operations Early Talent program encompasses a variety of unique pathways to learn and gain meaningful work experience while growing your expertise. At Wells Fargo, we are committed to a strong business infrastructure to manage and transform the business and provide a valuable client experience.Global Operations in the Chief Operating Office is responsible for building a more unified and integrated approach to Wells Fargo's business operations functions. Global Operations Early Talent Program offers exposure across multiple functions and within multiple teams, with work related to business operations, strategy, execution and transformation initiatives, in the following areas:Wholesale OperationsWholesale Operations delivers resources to provide critical support in maintaining relationships with corporate clients to facilitate their financial needs globally. The organization manages financial transactions for businesses, institutions, and wealth management clients - ensuring efficient processing of securities transactions, cash transactions and loans. The team also manages the risk, regulatory compliance, and client service associated with these transactions.Shared Services OperationsShared Services Operations (SSO) delivers core operational functions to our customers that are common across Wells Fargo, along with transformation capabilities to our employees, utilizing a continuous improvement approach to achieve stronger controls, improved client experiences, and sustained efficiencies.Consumer Banking and Lending OperationsConsumer Lending Operations delivers a diverse set of foundational operational, account servicing, and contact center services to customers who are utilizing personal loan, auto loan, home mortgage, credit card, or merchant services products.Payments OperationsPayments Operations encompasses a broad range of services, including Wires Operations, Automated Clearing House (ACH), Instant Payments, Lockbox Services, Network Management, International Payments, and Payment Services Operations. These groups work together to ensure seamless execution, compliance, and innovation of payment processes across our global network.Fraud and Claims ManagementFraud and Claims Management delivers support by partnering with product, channel, risk, and technology teams to develop and provide secure, reliable, scalable, and customer friendly prevention, investigation and claims services that protect customers and Wells Fargo from fraud losses.Global Operations Strategy and ExecutionGlobal Operations Strategy and Execution directs, supports, and enables an integrated Operations operating model to allow for better controls and risk oversight, efficient processes, clear accountabilities, with a keen focus on excellent customer and client experiences.Business CommunicationsGlobal Operations Business Communications simplifies, standardizes, and centralizes key internal communication capabilities and initiatives across Global Operations.Global Operations Data, Analytics, and ReportingGlobal Operations Data, Analytics, and Reporting (DAR) develops and integrates data, analytics, and reporting plans for the lines of business within Global Operations. They partner with the Global Operations lines of business analytics teams to focus on opportunities to accelerate our development and adoption of advanced analytic/artificial intelligence tools.Eligible applicants will have an opportunity to learn more about the listed internship opportunities and interview for programs based on interest and availability. Participants have an opportunity to choose their career path through a competitive internship that may result in an offer into the 2-year rotational analyst program.The summer internship program is a professional development program providing participants with a 10-week overview of Wells Fargo and a high-level understanding of the company's operations, business strategies, and corporate culture. The internship experience includes relationship building, relevant work assignments, coaching, performance feedback sessions, and informative learning sessions with key leaders.It is designed to provide undergraduate students with an experiential overview of the applicable team within Global Operations and how they support developing, executing and supporting a streamlined approach to each of their individual businesses and the enterprise as a whole. The program incorporates real-world scenarios and experiences to help prepare you for a rewarding career at Wells Fargo.The competitive internship program targets exceptional juniors and is a pipeline program where successful interns may receive an offer to return the following year to join the full-time Analyst Program.Program Date: Summer 2027. 40 hour work week. Daily working hours based on business need.Program Locations:Charlotte, NCDes Moines, IADallas Metro, TXMinneapolis, MNPhoenix Metro, AZSan Antonio, TX*Locations subject to change and contingent on business needsPay Range:Charlotte, NC: $33.66 - $33.66/HourDes Moines, IA: $33.66 - $33.66/HourDallas Metro, TX: $33.66 - $33.66/HourMinneapolis, MN: $37.02-$37.02/HourPhoenix Metro, AZ: $33.66 - $33.66/HourSan Antonio, TX: $33.66 - $33.66/HourIn this role, you will:Participate in formal early talent program and workshop initiatives.Review various assignments to become familiar with policies and procedures for which answers can be quickly obtained, related to low-to-medium risk tasks and deliverables.Receive direction from managers and exercise independent judgment while developing understanding of requirements for the supported area.Collaborate and consult with peers, colleagues, and managers to resolve issues and achieve goals.Take part in a range of team projects, tasks, and activities to expose you to various Wells Fargo businesses, supporting execution of strategic priorities and reporting.Work in various Microsoft products to create communication, gather data and story tell on outcomes, and organize priorities.Develop partnerships, consulting, regulatory focus, risk assessment, data analytics, and other key competencies through classroom and on-the-job training.Engage in experiential learning on fundamentals of financial services.Contribute to process improvement, process enhancement, process mapping, automation and operational efficiency programs and projects.Partner alongside various Operations teams on daily functions and responsibilities.Take part in non-business-related stretch assignments, i.e., DE&I, employee engagement, community service, etc.Maintain contact with leaders at all levels of the organization including senior management, team members, individual contributors, and/or vendors.Create presentations, and visuals to assist with documenting business requirements.Complete assigned projects / tasks and prepare for relevant industry certifications as part of professional development.Required Qualifications:6+ months of work experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, educationDesired Qualifications:Currently pursuing a bachelor's degree in the following majors: Business Administration, Business Intelligence, Finance, Economics, Engineering, Statistics, Technology, Communication, Accounting, Mathematics, Analytics, Physics, Political Science, Pre-law, Government, Policy and Management, Computer Science, Management and Risk Management or related business field with an expected graduation in December 2027– June 2028Experience using Microsoft Office suite of productsData analytics experience in SQL, PowerBI, JIRA, SharePoint, Tableau, and Agile methodologyDemonstrated business acumen and business analysis skills, with a commitment to providing excellent service by identifying operational needs, evaluating business processes, and contributing to solutions that drive meaningful client and business impact.Demonstrated ability to execute with a bias for action by supporting process and project delivery, contributing to day-to-day operations, and driving operational excellence through strong process management and an enterprise mindset.Demonstrated ability to communicate effectively in verbal and written formats, build strong working relationships, foster an inclusive work environment, and actively seek and apply feedback to support collaboration and successful program execution.Demonstrated business acumen and business analysis skills, with a commitment to providing excellent service by identifying operational needs, supporting process improvements, and contributing to solutions that drive meaningful client and business impact.Demonstrated ability to act with integrity and sound judgment by applying risk management principles, identifying and escalating operational risks, and supporting well-controlled, compliant operations in a dynamic business environment.Familiarity with AI?powered productivity tools (such as chat?based assistants and built?in features like Microsoft Copilot) to support everyday tasks including research, organizing information, and creating presentations