Lead Technical Program Manager

Job Description

Elevate your career by leading complex, multi-faceted technology programs, partnering closely with stakeholders across Corporate Technology, equivalent business areas, and other LOBs to ensure critical deliveries meet the firm's exacting delivery expectations.

As a Lead Technical Program Manager within the Corporate Technology Portfolio Governance and Execution Management team, you will support the delivery lifecycle of funded initiatives, both in an advisory capacity and through hands-on oversight of the most critical, high-risk Corporate Technology programs. You will be execution-focused, with strong communication and stakeholder engagement skills. You will be structured and methodical, with experience in introducing standards and defined processes for project and program execution. You will take pride in delivering unambiguous, thorough reporting to the organization, satisfying the needs of all recipients regardless of level. With demonstrated technical fluency, you will effectively manage cross-functional teams to deliver innovative solutions that align with the firm's strategic goals.

Job Responsibilities

• Develop and implement a structured project/program delivery approach within a team or broader organization
• Lead and support a team in driving a project or program from initiation through closure
• Articulate complex ideas, plans, and issues to different audiences
• Deliver, or contribute to the delivery of, effective technology change projects/programs
• Manage cross-functional teams to deliver innovative solutions that align with the firm's strategic goals
• Leverage your network to drive effective delivery
• Identify, assess, and mitigate program risks, and proactively highlight and resolve issues, escalating where appropriate
• Demonstrate experience with AI-assisted practices for program governance and reporting, ensuring human review and alignment to delivery standards
• Experience working within a structured project/program delivery approach or implementing a structured project/program delivery approach within a team or broader organization
• Understand both waterfall and agile techniques

Required qualifications, capabilities, and skills

• Experience delivering, or contributing to the delivery of, effective technology change projects/programs
• Experience working within a structured project/program delivery approach or implementing a structured project/program delivery approach within a team or broader organization
• Experience facilitating discussions to design technology solutions
• Experience driving projects toward completion, identifying key risks, issues, and dependencies, and working to resolve and escalate these where required
• Experience managing stakeholder expectations and driving execution across cross-functional technology and business teams
• Proven ability to support a team in driving a project or program from initiation through closure
• Understanding of both waterfall and agile techniques
• Proven ability to leverage your network to drive effective delivery
• Strong problem-solving skills, with the ability to quickly broker solutions and resolve conflict situations
• Strong motivation and drive for execution while building and maintaining solid relationships
• Strong written and verbal communication skills at all levels
• Strong expertise in technology program management tools, including JIRA, Confluence, PowerPoint, and Excel
• Ability to articulate complex ideas, plans, and issues to different audiences

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans

Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we’re setting our businesses, clients, customers and employees up for success.