Pick & Cheese Line Cook

Job Description

Job Description

THE ROLE

As a Kitchen Team Member, you’ll play a vital role in delivering the Pick & Cheese experience — preparing, plating, and serving dishes that showcase our incredible British cheeses. You’ll uphold the highest standards of food quality, presentation, and safety, working collaboratively with the kitchen and service teams to keep the conveyor stocked and the energy flowing. This hands-on, fast-paced role blends precision, teamwork, and creativity in every service.

WHAT YOU’LL DO

Food Service

• In consultation with managers, maintain an appropriate volume of plates on the conveyor belt at all times, proactively responding to peak/off-peak service times.

• Monitor the length of time dishes are on the conveyor belt during quieter services, ensuring this does not exceed health & safety regulations.

• Maintain an up-to-date working knowledge of menu items, specials, and ingredients, and be able to explain these to other staff members.

• Prepare and serve dishes, following company recipes and ensuring quality and presentation standards are met.

• Respond to customer queries positively and politely.

• Continuously develop knowledge of British cheese, including provenance, milk treatment, rennet type, and proper care of produce.

• Be aware of allergy information across all menu items, providing recommendations or alternatives where necessary.

• Help to ensure service is as smooth and continuous as possible.

• Monitor portion and waste control, following existing control measures.

• Keep your section clean and tidy throughout service.

• Receive deliveries and maintain the correct food storage, following First In First Out stock rotation protocol.

• Inform senior staff of stock that needs to be ordered from suppliers in a timely manner, using any existing systems.

• Support senior staff in creating and maintaining a positive, calm working environment, cooperating with all staff members and teams throughout the restaurant.

• Communicate any service-related issues to senior staff promptly.

Personal

• Maintain excellent timekeeping.

• Maintain high standards of personal hygiene.

• Look after your allocated uniform, ensuring it remains presentable.

• Maintain a proactive attitude and use your initiative whilst working, helping other team members when time allows.

Health & Safety

• Maintain rigorous standards of hygiene, cleanliness, and safety.

• Encourage safe working habits and a safe working environment at all times.

• Complete daily temperature records and daily and weekly health & safety checklists.

• Ensure all H&S policies and practices, including HACCP, are adhered to.

• Dispose of waste according to company guidelines.

• Familiarize yourself with all relevant equipment, including procedures for use and safety, as well as proper care and maintenance.

• Highlight any issues concerning maintenance of H&S (bad practice, equipment faults, etc.) to senior staff in a timely manner.

Other

• Perform other duties as reasonably requested by senior staff.

QUALIFICATIONS

• 1+ year of kitchen or prep experience preferred, but a positive attitude and eagerness to learn are essential.

• A passion for great food, British cheese, and creating memorable guest experiences.

• Strong attention to detail and time management in a fast-paced environment.

• Ability to stand for extended periods and lift up to 50 pounds.

• Knowledge of food safety and sanitation practices (Food Handler’s Certificate required upon hire).

• Team-oriented, with clear communication and a proactive approach to work.

THE GOOD STUFF

• Medical insurance available for hourly team members averaging 30+ hours per week within 90 days (or at next open enrollment).

• 401(k) eligibility after one year for individuals 21+.

Why Join Us?
Join the Pick & Cheese team at Shaver Food Hall — where exceptional hospitality meets creativity, and every moment matters.

We participate in the E-Verify program. As part of our commitment to maintaining a legal workforce, we verify the employment eligibility of all new hires through E-Verify.