Regional President Tennessee
SunTrust Investment Services, Inc.
Regional President II
Responsible for the overall performance of the region, including the achievement of expected levels of client service quality, balance sheet quality, profitability and growth, and risk management. This role acts as the chief integrator for all banking functions in the region, including commercial, consumer and wealth and other line of business partners to drive a consistent client experience at Truist. The regional president role serves as the executive-level representative of Truist within the region and is leveraged to respond to regional/market/community requests and issues where a Truist response is required (in partnership with corporate communications). The regional president II role provides oversight of the largest regions (some full states) within commercial banking, all of which have multiple growth markets within the region with specific go-to-market strategies to increase market share. This role manages sales leaders who lead bankers across multiple segments (commercial, middle market, not-for-profit, government) with client concentration of revenue generation up to $500mm.
Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time. 1. Assume overall responsibility for sales management for the region, optimizing resources and tools to enable sales leaders and teammates. This requires communicating Truist's vision, setting clear expectations and consistently inspecting the quantity and quality of behaviors, driving accountability to create desired results, and building and/or growing the capabilities and skills of the team that serves to achieve expected goals and objectives.
2. Responsible for managing the overall financials of the region to maximize returns for the bank. Has primary responsibility for the profitability of the region as well as expense management. Responsible for controlling costs and optimizing spend within the region. Partners closely with the pricing partners to enhance our liability growth, costs and mix.
3. Ensure a differentiated, valued experience is provided to clients through effective execution of Truist's go-to-market strategy. Integrate all partners to ensure client needs are being met and service quality is a top priority; key partnerships across the bank include: business banking, retail (branches), wealth, capital markets and investment banking, insurance holdings, and mortgage. In addition, leveraging key partners such as industry consultants, corporate finance consultants, credit, treasury and other payment services as well as operations to understand clients needs, identify the best solutions for the client and service their ongoing needs (a.k.a. "chief integrator").
4. Manage all HR-related aspects of teammates within the region to include performance coaching and feedback, compensation alignment by role, capability and skill set growth, hiring talent, addressing underperformance and taking action to include termination as necessary. Responsible for maintaining the appropriate staffing levels to ensure that client needs are met and creating a culture and work environment of inclusion and one that enables teammates to perform their best work.
5. Responsible for setting clear expectations and tone regarding Truist's credit culture. Ensure that all teammates are aware of Truist loan policies and they are followed consistently by every member of the team with an emphasis on data integrity and overall risk management.
6. Partner with credit delivery to ensure that key loan portfolio goals of profitability, quality, safety, liquidity, growth and productivity are met.
7. Actively involved with community advisory boards to ensure that board members are leveraged in the most efficient way for the bank and that these boards contain the proper representatives from the community.
8. Acts as the primary contact between the region and Truist's executive leadership team as this is the most senior leader in the region and the voice of Truist; partners directly with corporate communications for proactive and reactive bank messaging as needed.
Required qualifications: the requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 1. Bachelor's degree or equivalent education and/or related training. 2. 10+ years or more of bank lending experience, specifically in the commercial segment (or higher level segment such as middle market and corporate & investment banking). 3. Demonstrated leadership experience managing large teams and indirectly managing multiple partners who play a key role in enabling and supporting the bankers provide the best solutions to the clients (e.g. credit delivery, operations, treasury, etc.). 4. Excellent written and verbal communication skills; this position is often asked to represent Truist as the senior-most leader within the region at community events, client events, etc. 5. Ability to travel, occasionally overnight.
Preferred qualifications: 1. MBA or advanced degree with concentration in finance 2. 15+ years managing commercial and/or middle market lenders that offer the most complex financial solutions (e.g. capital markets fx, syndications, etc.)
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