Part-Time Dispatcher

Job Description

Job Description

Earlham College is a Top 100 National Liberal Arts College located in Richmond, IN, a small city that's just a short drive away from several major metropolitan areas including Dayton, Cincinnati, Indianapolis and Chicago.

Richmond and Earlham have a symbiotic relationship. Through research, studies, internships and volunteering, Earlhamites offer Richmond expertise and service as Richmond offers our students the chance to gain valuable, real-world experience. Our community assumes no religious affiliation but follows Quaker principles and practices, which include respect for persons, integrity, a commitment to peace and justice, simplicity, and consensus-based community decision-making. Earlham is committed to and proud of being a diverse and inclusive place most clearly visible in our student body: 20% of our student body are international, coming from 60+ nations in 2022, and 24% are domestic students of color. Faculty and staff also bring tremendous diversity to the College; many have lived and worked outside the United States, and they make a point of drawing on those experiences in their interactions with students. Additionally, Earlham makes it a priority to serve as a safe and welcoming place for LGBTQ+ communities and has a four-star rating on the Campus Pride Index. Our community is characterized by respect for every person and a commitment to social justice. Equity and inclusion are central to Earlham's institutional priorities and our leadership is committed to widening the path to an Earlham education.

The Public Safety Dispatcher, reporting to the Assistant Director of Public Safety, acts as the primary emergency and general information and a message relay contact for the campus community. This position handles all incoming calls through the college switchboard and coordinates dispatch and deployment of Public Safety and other campus personnel. This position works primarily third shift and weekends; 12:00 am (Midnight) – 8:00 am which may fall on holidays.

• Answer all Public Safety phones (emergency and non-emergency) and initiate necessary response
• Answer incoming calls received through the campus switchboard and forward to appropriate office or provide information as needed
• Monitor all campus alarm systems (fire, security, etc.)
• Maintain necessary communications with patrol officers, as well as local law enforcement, fire department and emergency medical personnel as needed
• Maintain necessary shift logs
• Monitor systems for controlling electronic access and video surveillance
• Utilize department’s computer records management system for reports and data entry
• Provide front desk assistance to students, employees and visitors of the College, which may include but not be limited to issuing parking permits, ID cards and keys

• Attainment of high school diploma or GED
• Experience in the human services field, first responder/emergency response or a related field is preferred
• Excellent written and verbal communication skills
• Ability to comprehend and maintain a working knowledge of departmental rules and regulations
• Ability to think and act quickly and professionally in sensitive situations
• Ability to work cooperatively with other Public Safety staff, College employees and local law enforcement officials
• Ability to work and communicate well with college-aged adults in a multicultural environment
• Computer proficiency is required
• Applicants with previous First Responder experience will be strongly considered
• Excellent problem-solving and good interpersonal skills, including the ability to work well in a team setting with minimal supervision
• Ability to work with minimal supervision as well as assist in the supervision of student staff
• Neat and organized work style, excellent phone etiquette skills and the ability to handle confidential information
• A valid Driver's License and a minimum of 2 years of driving history.

Please submit the following materials with your application:

• Cover letter
• Resume
• List of Three References with Contact Information 

The review of applications will begin immediately and continue until the position is filled.

• Medical, Dental, and Vision Insurance*
• Company paid Long-Term Disability after 1 year of full-time service*
• Basic and Voluntary Life insurance*
• Employee Assistance Program*
• Campus Store Discount
• Free ticket vouchers for Richmond Symphony Orchestra
• Wellness Center Free Membership or Discount for eligible employees
• Athletic Games-Free entry to all home games
• Free entry into most Theatre/Music shows
• Tuition Benefits for Immediate Family for eligible employees*
• 403(b) Retirement* – For eligible employees, Earlham will contribute a non-elective contribution equal to 5% of gross pay after 2 years of service. After 3 years of service, this non-elective contribution increases to 8%. Vesting credit is available for new employees with previous service in the education sector with required documentation.
• Many Wayne County Chamber of Commerce member businesses offer discounts to anyone with an Earlham ID

*All employee benefit offerings are subject to employee eligibility per plan documents.

Earlham College is an equal opportunity employer and prohibits discrimination against any individual based on race, color, national origin, gender, sex, sexual orientation, gender identity, gender expression, age, disability, veteran status, genetic information, religion, or other protected classifications under applicable laws. The College is committed to building a diverse community that reflects the makeup of society and particularly welcomes and supports individuals from historically marginalized groups. As an institution with a Quaker identity, Earlham also encourages applications from members of the Religious Society of Friends (Quakers).

Earlham College complies with the Americans with Disabilities Act (ADA) and applicable state law. If you are an individual with a disability and require a reasonable accommodation to perform the essential functions of the position, or to participate in the hiring process, please contact the Earlham College Office of Human Resources.

Earlham's Work Authorization Policy

Earlham utilizes E-Verify to confirm employment eligibility for all newly hired employees within the United States.