Field IT Systems Lead - Incident & Support Ops

ASM Research, An Accenture Federal Services Company is seeking a Field Office Support Lead in Cheyenne, Wyoming. This role involves managing field IT support operations, coordinating technician dispatches, and serving as the primary escalation point for incidents. The ideal candidate will have a Bachelor's degree in a related field and at least 8 years of experience in incident management. Compensation ranges from $79,400 to $79,931 depending on various factors, with a focus on maintaining service quality and continuous improvement in customer experience. #J-18808-Ljbffr