Service Advisor
McSweeney Auto Group
Service Advisor McSweeney Auto Chevrolet GMC/CDJR is currently seeking a Service Advisor to join our growing team! As Service Advisor, youll be at the forefront of the automotive industry, promoting the most innovative parts and accessories available on the market today, and working with the latest in diagnostic technology in a state-of-the-art environment. Reporting to the Service Manager, you will be responsible for coordinating customer vehicles for servicing, ensuring high levels of customer satisfaction and maximizing departmental profitability. Benefits Very Competitive Pay Health Dental Vision Life Insurance 401K Vacation and PTO Holiday Pay Family Owned Responsibilities Making appointments, processing repair orders, quotes and invoices Providing customer support via phone and face-to-face at the dealership Qualifying customer problems and logging them for technicians to review Ensuring customer approval for all remedial work to be carried out Promoting our range of vehicle parts and accessories Internal coordination of service work to adhere to commitments made to customers Estimating costs and time for work to be carried out, and maintaining customer contact to ensure smooth delivery of vehicle Qualifications Prior experience as a service advisor or service writer required Candidates MUST possess above-average phone and communication skills Must bring a positive, upbeat attitude to this role and be completely comfortable upselling clients on products and services Excellent follow-up and follow-through skills to ensure client satisfaction Must have the ability to communicate technical information in non-technical terms to clients Ability to evolve and adapt to changing business needs EEOC Statement We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
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- ...Promote from within Excellent work environment Great team culture Family owned and operated Responsibilities As an Entry Level Service Advisor you will be responsible/trained for initiating automotive services and repairs, verifying warranty and service contract...SuggestedContract workLocal area
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