Patient Registration Representative

South County Health is an independent, nonprofit healthcare system serving southern Rhode Island for more than 100 years, offering comprehensive inpatient, outpatient, and home health services. South County Hospital is the only hospital in the Northeast—and one of just 19 nationwide to have earned five-star CMS ratings for both Overall Hospital Quality and Patient Experience. The system has also earned several A grades from The Leapfrog Group for quality and patient safety, along with a five-star HCAHPS rating.

As a member of the Mayo Clinic Care Network, South County Health clinicians have special access to Mayo Clinic knowledge, expertise, and resources, including opportunities to consult with Mayo Clinic specialists, access clinical tools, and participate in education and professional development. These tools and resources complement our clinicians' local expertise and support high‑quality, patient‑centered care close to home, at no additional cost. South County Health combines this clinical excellence with a supportive work environment, competitive compensation, comprehensive benefits (health, dental, vision, tuition reimbursement, 403b, and PTO), professional development opportunities, and a commitment to work‑life balance.

Position Summary:

Gathers and verifies all required, confidential health and financial information from patients while using various computer software products to assure payment from insurers. Enters new patient data and/or verifies current patient records are up‑to‑date, confirms the completeness of the electronic health record (EHR). Collects coinsurances upfront, and applies, adjusts, and reconciles daily point- of‑service cash reports. Representatives may be assigned to work at all South County locations.

Minimum Qualifications:

Candidates will have excellent customer services skills, knowledge of PC and strong typing skills, knowledge of medical terminology preferred, third party insurance experience needed, ability to apply critical thinking and logic as it applies to the identification and prioritization of patient and hospital issues and demonstrates ethical and professional work practices and maintains professional attitude and appearance. High school graduate or equivalent required.

South County Health is an independent, nonprofit healthcare system serving southern Rhode Island for more than 100 years, offering comprehensive inpatient, outpatient, and home health services. South County Hospital is the only hospital in the Northeast—and one of just 19 nationwide to have earned five-star CMS ratings for both Overall Hospital Quality and Patient Experience. The system has also earned several A grades from The Leapfrog Group for quality and patient safety, along with a five-star HCAHPS rating.

As a member of the Mayo Clinic Care Network, South County Health clinicians have special access to Mayo Clinic knowledge, expertise, and resources, including opportunities to consult with Mayo Clinic specialists, access clinical tools, and participate in education and professional development. These tools and resources complement our clinicians' local expertise and support high‑quality, patient‑centered care close to home, at no additional cost. South County Health combines this clinical excellence with a supportive work environment, competitive compensation, comprehensive benefits (health, dental, vision, tuition reimbursement, 403b, and PTO), professional development opportunities, and a commitment to work‑life balance.

Position Summary:

Gathers and verifies all required, confidential health and financial information from patients while using various computer software products to assure payment from insurers. Enters new patient data and/or verifies current patient records are up‑to‑date, confirms the completeness of the electronic health record (EHR). Collects coinsurances upfront, and applies, adjusts, and reconciles daily point- of‑service cash reports. Representatives may be assigned to work at all South County locations.

Minimum Qualifications:

Candidates will have excellent customer services skills, knowledge of PC and strong typing skills, knowledge of medical terminology preferred, third party insurance experience needed, ability to apply critical thinking and logic as it applies to the identification and prioritization of patient and hospital issues and demonstrates ethical and professional work practices and maintains professional attitude and appearance. High school graduate or equivalent required.

Pay Range:

$19.92 to $24.40

South County Health is an Equal Opportunity Employer.