Quality Engineering Director

Job Title : Quality Engineering Director

Location: Charlotte, NC (Onsite from 1 st day)

Job Type : Fulltime permanent

Job Summary

Must Have Technical/Functional Skills

18+ years in Quality Engineering, test automation, test transformation, or technology delivery, including technical leadership of enterprise QA programs preferably in Insurance & financial services

Deep expertise in Quality engineering strategy, functional and regression testing, test automation, data and ETL testing and QE transformation.

Working knowledge of tools such as Playwright, Selenium, Cucumber, Rest Assured, Postman, JMeter, LoadRunner, GitHub, Jenkins, DevOps, Rally, and test-management platforms.

Experience applying AI/GenAI to test design, test-data generation, script creation and maintenance, defect analysis, risk-based testing, intelligent regression, and quality insights.

Strong pre-sales background, solution design, estimation, proposal defense, presentations, and pursuit-to-delivery execution.

Strong knowledge of Agile, DevSecOps, CI/CD, shift-left/right, service virtualization, performance, security, accessibility, observability, and production-quality validation.

Ability to define measurable outcomes using automation coverage, defect leakage, release predictability, cycle time, test effectiveness, productivity, reliability, and business-risk indicators.

Experience leading globally distributed teams.

Insurance or Financial Services experience is preferred.

Roles & Responsibilities

Core QE expertise to drive end-to-end new business growth and delivery of QE programs.

Partner and build relationships with client technology leaders, lead strategic pursuits by shaping differentiated solutions, developing estimates and proposals, and presenting solution to customer leaders.

Drive PoCs/MVPs that demonstrate the value of automation, AI-enabled testing, intelligent tools, and engineering accelerators, and convert validated concepts into scalable programs.

Drive automation-first and risk-based quality strategies across functional and non-functional testing

Establish quality gates, dashboards, and KPI reviews; use data to identify risks, remove bottlenecks, and improve quality, speed, predictability, and cost efficiency.

Influence QE customer team for automation frameworks, test platforms, tools, environments, test data, service virtualization, reporting, and CI/CD integration.

Influence client decisions through technical credibility, executive communication, business-value articulation, reusable assets, reference architectures, and industry solutions.

Build and mentor QE test leads, automation engineers, and AI-enabled testing specialists.

Generic Managerial Skills, If any

Ability to influence decisions through QE technology expertise and business outcomes.

Strong communication, presentation skills and stakeholder management.

Structured problem-solving and talent development