IT Epic Credentialed Trainer

Our team members are the heart of what makes us better.

At Hackensack Meridian Health we help our patients live better, healthier lives — and we help one another to succeed. With a culture rooted in connection and collaboration, our employees are team members. Here, competitive benefits are just the beginning. It’s also about how we support one another and how we show up for our community.

Together, we keep getting better - advancing our mission to transform healthcare and serve as a leader of positive change.

The Practice Operations Trainer/Analyst designs and implements training programs for providers and medical practice staff for the use of Epic ambulatory EMR and professional revenue cycle modules; tracks and monitors performance of the revenue cycle functions in order to design and implement training programs. Uses proven methodologies, including needs analysis, to design and develop, implement and evaluate system training. Responsible for identifying, resolving and improving operational deficiencies that impact revenue cycle operations. Establishes front office workflows and communicates responsibilities and expected service excellence performance for Hackensack University Medical Group physician office staff to ensure patient satisfaction and adherence to standards.