Automation & Controls Specialist

Job Description

Looking for a Career Where Technical Expertise Meets Customer Solutions?

A growing electrical and industrial solutions provider is seeking an Automation & Controls Specialist to join its technical sales team. This is an excellent opportunity for someone with a background in automation, controls, PLCs, or electrical systems who enjoys solving problems, working directly with customers, and becoming a trusted technical resource.

This is a 75% technical support / 25% customer-facing role where you'll partner with sales professionals and customers to recommend automation solutions, troubleshoot equipment, and support industrial automation projects. If you're looking for a company that invests in training, values collaboration, and offers long-term career growth, we'd love to hear from you.

What You'll Do

• Provide technical support for automation and control products, including product selection, troubleshooting, and application guidance.
• Partner with outside sales representatives during customer visits to provide automation expertise and recommend solutions.
• Assist customers with PLCs, variable frequency drives (VFDs), firmware updates, and other automation-related products.
• Support product commissioning and startup activities for select electrical equipment.
• Coordinate with manufacturers and vendors to ensure accurate product information and timely availability.
• Stay current on emerging automation technologies, products, and industry trends.
• Assist with technical product training for both customers and internal sales teams.
• Become a trusted advisor by helping customers improve productivity through automation solutions.

What We're Looking For

• Bachelor's degree in Engineering or related technical field preferred. Associate degree with relevant automation experience will also be considered.
• Minimum of 3 years of experience in automation, industrial controls, electrical systems, or technical sales support.
• Working knowledge of PLCs, VFDs, industrial controls, and automation systems.
• Strong troubleshooting and problem-solving abilities.
• Excellent communication skills with the ability to explain technical concepts to customers and coworkers.
• Comfortable working directly with customers while collaborating with internal sales teams.
• Proficiency with Microsoft Office and general technical software.

Why This Opportunity?

• Paid training with leading manufacturers and automation vendors.
• Opportunity to expand your automation expertise while working with cutting-edge technologies.
• Casual, team-oriented work environment with supportive leadership.
• Local travel only (approximately 20%) with no overnight travel required.
• Clear path for career growth into technical sales leadership or commissioned outside sales.
• Join a growing organization that continues to invest in its people and expand its automation business.