Supply Chain Operations Specialist II

Supply Chain Operations Specialist II CEVA Logistics provides global supply chain solutions to connect people, products, and providers all around the world. Present in 170+ countries and with more than 110,000 employees spread over 1,500 sites, we are proud to be a Top 5 global 3PL. Pay Range: $19.38 - $24.23

YOUR ROLE

Are you known for exceptional operational support in the supply chain environment? Are you passionate about data reporting and analysis and transportation operations? If so, we have an opportunity that would allow you to provide an essential role and contribute to delivering superior supply chain services.

WHAT ARE YOU GOING TO DO?

Develop working relationships with internal and external customers, assist with account management such as maintaining customer profiles, details and service needs. Address various internal and external customer questions and concerns regarding shipments, billing, status, services, carriers, and other needs; forward complex or escalated customer needs as appropriate. Interface with airlines, shipping, truck and related carriers to understand requirements, track shipments or details; operations are typically standard to complex. Manage various documents for accuracy; requires operational knowledge of customers, carriers, and procedures. Update various operational/customer data in software systems and applications, work to identify missing or potential operational or service concerns and communicate with appropriate groups as necessary to resolve. Utilize databases, logs, and other sources to locate and verify information; information is usually operational in nature, standard to complex. Track orders and shipments and assist with tracing as needed; usually more standard, regional or domestic operations. Create and process invoices, review for operational accuracy, and work with customers on questions and payment. Assist with running and summarizing operational reports and details; present information to co-workers or supervisors as needed. Assist with preparing information required for quotes or address potential services; may provide more standard to complex quotes. Ensure compliance with company policies and procedures and maintain a safe and effective work environment; assist others with understanding operational items.

WHAT ARE WE LOOKING FOR?

Education and Experience: High School graduate or GED. Five years of office experience in a logistics/transportation environment. Skills: Basic to Intermediate proficiency in Microsoft Office, Internet, web‑based and job‑specific software applications. Utilizes databases and systems to review and verify documentation and information. Ability to prepare basic reports, queries, and operational information. Ability to track and trace basic shipments or product. Characteristics: Understanding of providers, carriers and services in related supply‑chain environments. Ability to communicate potential concerns or delays. Operates in a fast‑paced and changing environment, both as a team member and an individual contributor. Capable of communicating with co‑workers to give and receive direction.

WHAT DO WE HAVE TO OFFER?

We offer a benefits package focused on wellbeing, including competitive Paid Time Off, 401(k) with company match, comprehensive health coverage, employee assistance plan, and a range of voluntary benefits. Multiple health plans (company contribution to health savings account), prescription, dental, and vision coverage. Company‑paid life insurance, accident insurance, short‑ and long‑term disability coverage and employee assistance plan. Voluntary benefits including additional life insurance, AD&D coverage, buy‑up short‑ and long‑term disability, critical illness, identity theft & legal plan. 401(k) with company match. Flexible Paid Time Off programs including company‑paid holidays. Tuition reimbursement program.

ABOUT CEVA

We value your professional and personal growth. This role can be the first step on your career path with us, and you may develop into other roles within the organization. CEVA Logistics is an equal‑opportunity workplace and an affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status or any other characteristic. We are an Equal Opportunity Employer of Minorities, Females, Protected Veterans, and Individuals with Disabilities. Please note: Legitimate CEVA Logistics recruitment processes include communication with candidates through recognized professional networks, such as LinkedIn or via an official company email address: View email address on click.appcast.io. We recommend that you do not respond to unsolicited business propositions and/or offers from people with whom you are unfamiliar. Information provided is true and accurate. False statements or misinformation will result in the application being voided. #J-18808-Ljbffr American President Lines