IT / Business Systems Support and E commerce specialist

Benefits:

• 401(k)
• 401(k) matching
• Bonus based on performance
• Company parties
• Competitive salary
• Employee discounts
• Free food & snacks
• Paid time off
• Training & development

Location: Placentia, CA

Schedule: Monday–Friday, 8:00 AM – 4:30 PM

Compensation: $25/hour + commensurate with experience and qualifications

Employment Type: Full-time, On-site

Start Date: Immediate

About the Role

We’re a fast-moving, creatively driven company with a small but mighty team—and we’re looking for a hands-on, highly adaptable IT Generalist to be our go-to tech expert. This isn’t your typical siloed IT role. You’ll be the sole IT lead, responsible for keeping our systems humming while jumping in wherever needed to support operations.

If you thrive in dynamic environments, love solving problems across hardware, software, and systems, and enjoy being the person everyone turns to when things go sideways—you’ll fit right in.

ResponsibilitiesJob Description

We are a growing consumer products company looking for a hands-on IT & E-Commerce Specialist to support our daily business operations.

This position will be responsible for both IT support and e-commerce operations , including:

• Provide daily support for company computers, printers, phones, network, software, and Microsoft 365,Google suite
• Maintain and support our ERP system and inventory management .
• Support EDI connections, dropshipping, and system integrations with customers and vendors.
• Manage and maintain our Shopify website, Woo Commerce website and TikTok Shop etc.
• Manage online product listings, updates, promotions, and e-commerce activities.
• Manage Google Ads, SEO, Google Analytics , and other digital marketing activities.
• Monitor website traffic, online sales, and digital marketing performance.
• Troubleshoot system and e-commerce issues and work with outside vendors when needed.
• Support other technology and business system needs as required.

Qualifications

• 2+ years of experience in IT support, e-commerce, digital marketing, or a related field.
• Strong computer troubleshooting and problem-solving skills.
• Experience with ERP systems, inventory, EDI, e-commerce, or dropshipping preferred.
• Experience with Shopify, TikTok Shop, Amazon, Google Ads, or SEO preferred.
• Familiarity with Microsoft 365 and Excel.
• Able to work independently and handle multiple responsibilities in a small-company environment.
• Good communication skills, attention to detail, and willingness to learn.

Ideal Candidate

We are looking for someone who is hands-on, dependable, organized, and comfortable wearing multiple hats .