SR STAFF ACCOUNTANT - REDMOND, WA

Select how often (in days) to receive an alert: As the leader in business and industry dining, Eurest is the company to join if you want a rewarding career packed with limitless opportunities. We feed the employees of the nation's largest and most-prestigious companies -- in every state and across all industries. As a member of Eurest's leadership and professional support team, you will help our 16,000 chefs, and in-unit associates excel as they deliver world-class meals in corporate cafes and executive dining rooms with on-site catering through vending innovations and more. Our company is innovative, high performing and fast growing. Our teammates are enthusiastic, committed to quality and thrive on consistently delivering unparalleled results. And did we mention we work with exciting companies and at interesting locations?Come grow your career with Eurest. Job Summary The Senior Billing Specialist serves as a subject matter expert for complex billing operations, accounts receivable support, revenue readiness, and process improvement. The role manages high-risk or high-value billing, coordinates escalated issues, supports month-end close priorities, strengthens controls, and develops team capability through training, documentation, and cross-functional leadership. Essential Duties and Responsibilities Advanced Billing Operations Manage complex, high-value, multi-service, multi-location, or non-standard billing arrangements. Interpret contract terms, rate structures, service charges, taxes, client requirements, and support before invoice release. Perform advanced review of invoices, credits, rebills, adjustments, reconciliations, and revenue support. Monitor workflow and identify risks affecting revenue, client approval, aging, or close timing. Coordinate special billing projects and ensure non-standard requests receive appropriate authorization. Generate accurate customer invoices in accordance with contracts, approved rates, billing schedules, tax requirements, and company policies. Review billing support for completeness and accuracy before invoices are issued. Process recurring, event-based, project-based, pass-through, room-fee, service, and other assigned billing transactions. Confirm billable activities are invoiced within established weekly, monthly, and year-end deadlines. Verify fees, service charges, taxes, credits, payment instructions, cost centers, internal orders, and other billing components. Maintain current billing records and invoice status tracking across assigned lines of business. Escalation and Risk Management Serve as a primary escalation resource for complex discrepancies, customer concerns, system issues, and control exceptions. Lead cross-functional resolution with operations, finance, accounts receivable, clients, procurement, and system support. Perform root-cause analysis and establish corrective or preventive actions. Communicate material risks, dependencies, and recommendations to leadership. Maintain clear decision records without weakening required controls. Month-End Close and Revenue Support Coordinate assigned billing priorities during weekly, monthly, quarterly, and year-end close cycles. Review accruals, revenue support, reconciliations, unbilled activity, and exception reporting. Analyze trends, aging, disputes, and close risks and provide recommendations. Support forecasting, variance analysis, audit preparation, and leadership reporting. Confirm deliverables are complete, supported, and aligned with the close calendar. Process Ownership and Operational Excellence Own or co-own billing SOPs, work instructions, controls, checklists, and training materials. Lead standardization across lines of business while preserving contract or operational differences. Coordinate system testing, user feedback, defect documentation, and implementation support. Establish measurable corrective actions and track improvement outcomes. Promote continuity through current documentation, backup coverage, and cross-training. Training, Mentoring, and Quality Leadership Train and mentor Billing Specialists and new team members. Conduct quality reviews and provide objective, process-based feedback. Support workload prioritization and distinguish standard work from true exceptions. Facilitate knowledge sharing and confirm backup processes are practiced. Model professional communication, accountability, collaboration, and customer service. Reporting and Analytics Prepare billing metrics, exception reports, aging summaries, and operational dashboards. Analyze trends and translate findings into practical recommendations. Track escalations, error drivers, rework, documentation health, and improvement actions. Required Qualifications Education and Experience Bachelor’s degree in Accounting, Finance, Business Administration, or a related field preferred; equivalent relevant education and experience may be considered. Five or more years of progressive billing, accounts receivable, revenue operations, accounting, or financial operations experience preferred. Experience managing complex customer accounts, non-standard billing arrangements, reconciliations, or revenue-impacting issues. Experience leading process improvement, documentation, system implementation, training, or cross-functional problem solving. Experience in a high-volume, multi-line-of-business, event, catering, audiovisual, hospitality, or service environment preferred. Advanced Technical and Financial Advanced billing and accounts receivable expertise Contract interpretation and complex rate validation Revenue, accrual, reconciliation, and close support Root-cause analysis and corrective action planning Internal controls, evidence standards, and audit readiness Advanced Microsoft Excel and data analysis ERP, billing, event-management, and customer portal systems Process mapping, SOP development, and workflow design Leadership and Business Partnership Coaching, mentoring, and knowledge transfer Project coordination and change leadership Influence without formal authority Risk-based judgment and timely escalation Conflict resolution and stakeholder management Executive-ready written and verbal communication Continuous improvement and standardization Ownership, discretion, and accountability Associates at Eurest are offered many fantastic benefits. Medical Vision Life Insurance/ AD Disability Insurance Retirement Plan Paid Time Off Holiday Time Off (varies by site/state) Associate Shopping Program Health and Wellness Programs Discount Marketplace Identity Theft Protection Pet Insurance Employee Assistance Program Flexible Spending Accounts (FSAs) Personal Leave Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland,or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information. Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law. Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. Eurest maintains a drug-free workplace. #J-18808-Ljbffr Compass Group USA