Treatment Coordinator

Job Description

Job Description

Experienced Treatment Coordinator — Build Trust. Grow Your Career.

You know dentistry. You connect with people. And you love helping patients take the next step toward a healthier smile.

At North Creek Dental Care, our vision is to change the way people feel about dentistry and going to work. We’re looking for an experienced Treatment Coordinator who can turn questions into clarity and help patients move forward with confidence.

Bring your knowledge, your initiative, and your desire to keep getting better.

• Experienced in dental treatment coordination , including presenting treatment plans, discussing fees, and helping patients schedule care.

• A strong communicator who listens carefully, builds trust, and explains information clearly.

• Knowledgeable about dental terminology, insurance benefits, and payment options.

• Organized and dependable , with consistent follow-through on patient conversations and outstanding treatment.

• Growth-minded: You welcome coaching, seek feedback, and put what you learn into practice.

• Proactive and collaborative: You anticipate needs and work closely with the clinical and administrative teams.

• Help patients understand the doctor’s recommended treatment and connect it to what matters to them.

• Explain estimated insurance benefits, patient costs, and available payment options.

• Address questions with empathy and involve the clinical team when patients need further guidance.

• Coordinate appointments and help patients take the next step in their care.

• Follow up consistently with patients who have unscheduled treatment.

• Maintain accurate records of conversations, financial arrangements, and next steps.

• Review treatment acceptance and follow-up results with the team to identify opportunities to improve.

Growth means strengthening your communication, expanding your dental knowledge, and improving how you support patients. We value teammates who ask questions, share ideas, and use feedback to make meaningful progress.

Growth • Relationships • Integrity • Proactive • Communication • Ownership

These values guide how we care for patients, support teammates, and follow through on our commitments.

• Competitive pay that recognizes your experience and contributions.

• Health benefits and paid time off to support your well-being.

• Performance-based bonus opportunities that celebrate team success.

• Training and professional development to help you continue growing.

• A collaborative workplace where your voice and ideas matter.

Help patients feel informed. Build relationships that last. Take pride in helping people move forward.