Service Technician

Job Description

Job Description

Job Summary : We are seeking Service Technicians who are able to help us ensure the highest quality repair and maintenance services for our customers. The role of the Technician is to perform repairs and maintenance on light-duty and medium-duty vehicles in a fast-paced environment. Successful candidates should be motivated and enthusiastic about learning. Prior CDJR experience preferred

Benefits

• Medical and dental insurance
• 401k Plan
• PTO
• Life insurance
• Short-term disability
• Growth opportunities
• Employee discounts
• Family-owned and operated

Responsibilities

• Provide technical service to vehicles and equipment

• Read job order, observe and listen to vehicle in operation to resolve malfunction, and plan work procedures

• Follow checklists ensuring all critical parts are examined

• Examine protective guards, loose bolts, and specified safety devices on trucks, and adjust as needed

• Test-drive vehicles to ensure that they run smoothly

• Tag all warranty parts and returns to warranty clerk

• Attend training classes and keep tabs on factory technical bulletins

• Develop and maintain positive relationships with customers to increase overall customer happiness

• Properly complete the service and/or repairs assigned by supervisor

• Complete all work according to the applicable safety requirements and published procedures

• Participate in, and utilize to the best of one’s abilities, technical training as assigned by management

• Maintain your designated workspace in an organized and clean manner

• Ensure guest vehicles are returned as clean as they were prior to being serviced

• Show the utmost courtesy to all guests, visitors, and dealership personnel

• Make every effort to achieve the production objectives set by management

• Adhere to manufacturer’s policies and procedures as they relate to labor operations, time, and repair order documentation when performing warranty repairs and torque specifications

• Any other duties as outlined by the Service Supervisor and or management

Qualifications

• At least 1 year of Fleet or Dealership experience

• High school diploma or equivalent required

• ASE certification preferred

• Teammate with a strong sense of dedication to the customer and service team

• Self-motivated and professional

• Possess own tools

About Us: Customers have trusted Sternberg Automotive Group for over 60 years! We are a humble, family-owned dealership with locations across Southern Indiana and in Louisville, Kentucky. Our group provides services for just about every facet of the transportation industry - Cars, Trucks, Leasing, Rental Parts, Vehicle Repair, Equipment, Collision Repair - you name it, we have it! Our enthusiasm and excitement for automobiles as well as delivering exceptional customer service has made us a go-to regional automotive destination. The Sternberg Automotive group demonstrates the same local, family business atmosphere at all our dealerships since all are still run by the Sternberg Family! 

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.