Data Center Manager

Job Description

Job Description

Hi,
This is Amit Kumar Srivastava from AppLab Systems, my client is looking for Data Center manager - Columbus, OH (Onsite). Please go through the requirement and let me know your interest.

Job- Data Center manager
Location- Columbus, OH
Duration- Long Term

About the Role
We are seeking an experienced Data Center Manager to provide end-to-end leadership and governance for a mission-critical data center environment. The role has overall accountability for 24x7 operations, service delivery, infrastructure reliability, SLA/KPI performance, operational risk, compliance, vendor management, and customer engagement.
Key Responsibilities - Operations & Service Delivery
Own overall accountability for 24x7 data center operations and service delivery.
Ensure availability, reliability, resilience, and operational readiness of critical facility infrastructure.
Provide leadership and direction to operations and critical facilities teams.
Governance, SLA/KPI & Customer Management
Own and manage SLA and KPI performance across data center operations.
Act as the primary operational interface for customers and key stakeholders.
Lead service reviews, performance reporting, governance meetings, and escalation management.
Incident & Operational Risk Management
Manage operational risks, critical escalations, and major incidents.
Lead critical infrastructure event response, Root Cause Analysis (RCA), and corrective/preventive actions.
Maintenance, OEM & Vendor Management
Oversee preventive, predictive, and corrective maintenance programs.
Manage OEMs, specialist vendors, contractors, and service providers against contractual, safety, and technical requirements.
H&S, Compliance & Operational Readiness
Ensure compliance with Health & Safety (H&S), regulatory, customer, and corporate operating requirements.
Maintain audit readiness, emergency preparedness, and a strong culture of operational discipline.
Capacity, Lifecycle & Continual Improvement
Drive operational reporting, capacity forecasting, asset lifecycle planning, and infrastructure optimization.
Monitor power, cooling, space, redundancy, and equipment constraints and escalate material risks.
Projects & Change Governance
Provide operational governance for facility projects and approved infrastructure changes.
Ensure changes are risk assessed, controlled, documented, and formally transitioned into operations.
Qualifications & Experience
Bachelor's degree in Electrical, Mechanical, Facilities Engineering, or a related discipline preferred.
Typically 8 years of experience in data center, critical facilities, or mission-critical environments, including leadership responsibility.
Strong working knowledge of UPS, generators, switchgear, electrical distribution, cooling/HVAC, CRAC/CRAH, Client, and fire protection systems.
Demonstrated experience managing SLAs/KPIs, major incidents, maintenance programs, customers, OEMs, and specialist vendors.
Key Competencies
Data Center Operations | Critical Facilities | SLA/KPI Management | Major Incident Management | Operational Risk | Vendor/OEM Management | Capacity & Lifecycle Planning | H&S & Compliance | Change Governance | Continuous Improvement