Certified Medical Assistant

Job Summary

Certified Medical Assistant

The Certified Clinical Medical Assistant (CMA) provides clinical support services to the physician. The CMA duties include preparation of clients for the room, basic laboratory testing, ECG, updraft treatments, measurement of vital signs, assisting with procedures, administering medications and immunizations. This position also requires electronic medical record proficiency and a basic knowledge of front office procedures such as scheduling appointments. The CMA will be expected to work in other areas of the clinic when deemed appropriate, such as the Call Center or floating to other areas when needed.

The CMA should have knowledge of medical terms and applicable medical equipment, medical clinical protocols and procedures, patient evaluation, triage methods, concepts and practices, communications and techniques, procedures and standards for administration of medications, immunizations and patient care, patient charts and patient medical histories, applicable medical equipment operation such as catheters, oxygen, and autoclaves, applicable OSHA health, environment and safety, Federal and State laws, rules and regulations.

Essential Functions

• Receive patient(s) and prepare for provider appointments according to departmental procedures
• This includes obtaining and recording patient's vital signs and chief complaint
• Immediately notify provider of abnormal vital signs (i.e., low or elevated blood pressure, low or elevated heart rate, low 02 saturation, difficulty breathing, bleeding or hemorrhage, decreased level of consciousness)
• Appropriately communicate to the provider, instructions to patient(s) and serve as patient advocate to provider
• This includes contacting clients regarding abnormal laboratory or diagnostic values and relay provider instructions accurately, scheduling/rescheduling appointments per provider instructions, effectively representing patient health care needs and concerns to the provider and returning patient's phone call(s) in a timely manner
• Perform laboratory and other tests in conjunction with approved departmental protocols
• This includes demonstrating competency in performing blood glucose testing, urinalysis, rapid strep testing, fecal occult blood testing, and urine pregnancy tests; properly instruct patient in specimen collection, such as clean catch urinalysis and sputum specimen collection; demonstrated competency in phlebotomy skills; and perform ECG, updraft treatments, oximetry and 02 set up and administration
• Maintain equipment and supplies as necessary for patient care including maintaining adequate supplies to perform patient exams and procedures, ensure that exam rooms are set up appropriately for providers to provide appropriate care to patients and place orders through the assigned staff member, for equipment and/or supplies
• Provide documentation of all patient interactions in client's electronic medical record to include recording of vital signs, chief complaints, and other appointment specific information in the patient's electronic medical record; record all telephone interactions with clients in electronic medical record, record all prescription refills for clients in the electronic medical record as ordered by provider and record all other pertinent and client-specific information in the medical record
• Perform other related duties assigned to include following guidelines established at time of assignment, accept willingly, prioritize workload to ensure timely completion of assignment, ask appropriate clarifying questions relative to scope of assignment, and participate in training of other CMA students as assigned

Other Duties

Please note this job description is not designed to cover or contain a comprehensive list of activities, duties or responsibilities that are required of the employee for this job. D ties, responsibilities and activities may change at any time with or without notice.

Minimum Qualifications

Education

• This position requires the CMA to have graduated from an accredited Medical Assistant Program Certification with the National Association of Health Professionals within (60) days of the last day of clinical externship
• This position must have a proven work history with hands-on, full-charge nursing responsibility and demonstrated competency with all aspects of nursing protocols and procedures
• CMA's must be current with BLS certification

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills and abilities required.

• This position routinely deals with sensitive and confidential information and documents requiring the utmost privacy and confidentiality.
• The CMA should provide effective communication and interpersonal skills, observe, interview and notate patient symptoms, triage patient complaints, maintain quality, safety and/or infection control standards, safety operate various medical equipment according to established standards, prepare and process laboratory samples and schedule appointments, work as a team member and foster a cooperative work environment, work with a diverse population, sterilize supplies and equipment, maintain and restock examination and procedures rooms.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to perform the essential functions of this job successfully

• While performing the duties of this job, the employee is frequently required to sit or stand for long periods of time, handle papers, type and operate computer equipment, reach with hands and arms, talk, see and hear
• Specific vision abilities are required by this job that includes close vision and the ability to adjust focus
• A CMA may be required to assist patients, including lifting
• Work is performed in a typical business office/medical clinic environment and periodically at locations outside the office
• Some trips by automobile to other sites may be required

The starting wage for this position is $20.00/hour.

This position requires successful completion of substance abuse testing as a condition of employment.

We are an Equal Opportunity Employer and provider of services. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, veteran status, genetic information, or any other characteristic protected by applicable federal, state, or local law. Community Health Center of Central Wyoming (CHCCW) is committed to creating an inclusive environment for all employees and patients and complies with applicable provisions of Section 1557 of the Affordable Care Act, Title VII of the Civil Rights Act, the Americans with Disabilities Act (ADA), and Section 504 of the Rehabilitation Act.