Ticket Sales Representative - Student

Ticket Sales Representative - Student

The Ticket Sales Associate Student Position is a part-time role for students, focusing on conducting ticket sales transactions over the phone and in person. Responsibilities include providing customer service, answering event-related inquiries, and ensuring a smooth ticket purchasing process. Ideal for students with good communication skills interested in supporting event operations. Other duties assigned by the Box Office and Marketing team.

Position Type - Student Employee

Job Category - Work Study

Minimum Education/Experience - Current OCCC student with a Federal Work Study award.

Required Knowledge, Skills & Abilities - Proficient computer skills with Microsoft Office Suite (Word, Excel) Proficient listening skills and ability to institute instructions. Flexible hours, including evenings and weekends. Professional attire when working in the office. Professional attitude and demeanor. Proficient communication skills; written and oral. Excellent Customer Service skills. Typing, filing, bookkeeping ability. Attention to detail. Self-motivated. Ability to learn new computer programs quickly, i.e. ticketing software applications.

Physical Demands/Working Conditions - Light work: The person in this position may occasionally exert up to 20 pounds of force to move objects. This position requires the person to frequently move about the Cultural Programs Office, the OCCC theaters, Art Gallery, and campus to perform the essential functions of the position. This position requires the person to frequently communicate with and listen to customers, vendors, students, staff, faculty, and others to perform the essential functions of the position. Must be able to exchange accurate information in various situations. This position frequently requires the person to operate a computer, other office equipment and mobile devices to perform the essential functions of the position. This position requires the person to frequently operate equipment that frequently involves repetitive motions of hands and wrists. This position requires the person to position self to access equipment, materials, or supplies that may be above head or ground level. This position requires the person to judge, observe and assess the accuracy, neatness, thoroughness of work assigned or to make general observations.

Preferred Qualifications - Bilingual, English/Spanish. Valid driver's license. Experience in Customer Service or Retail.

Work Hours - As arranged around the student's class schedule, Monday through Friday, 9:00 a.m. to 5:00 p.m., not to exceed 25 hours per week. Some evenings and weekends as assigned.

Department - Cultural Programs