Data Center Program Manager

Amazon Web Services is seeking a detail oriented, customer obsessed Program Manager for its Infrastructure Operations team.

Our Program Managers are able to quickly adapt strategies, plans and solutions in response to dynamic business requirements. They also must be comfortable interfacing and driving various functional teams and individuals at all levels of the organization. If you have previous project engineering experience, are ready to take on challenges, open minded, appreciate team comradely, have an occasional sense of humor and want to help Amazon raise the bar, then this role is for you!

Successful candidates are natural self-starters who possess the ability to design, develop and deploy innovative solutions to address operational challenges while driving these solutions to completion. This role requires both independent contribution as well as the ability to work within multi-disciplinary teams (internal operations, engineering, legal, finance, procurement, environmental/health/safety, etc.). This individual has strong communication skills, is organized and thrive in ambiguity.

The scope of role encompasses program management of capital expense (CAPEX) and/or operational expense (OPEX) projects within data center operations. The scope of projects will include but not be limited to the improvement of electrical, mechanical, fire detection, building improvements, vendor (partner) management, and cluster wide maintenance coordination. An understanding of these systems is necessary, as the individual will be expected to identify areas for improvement as well as act on data provided from other teams and organizations.

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help.

You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.

Key job responsibilities

Manage requirements, budget, design, and implementation of assigned projects

Assess annual maintenance program requirements and build a rolling 18 month project forecast

Facilitate creation of SOWs with partner teams to be included in contract documents including RFQ/RFPs, change order controls, purchase orders, and invoicing.

Evaluate performance and work product of on-site partners and escalate issues through Amazon leadership.

Identify and communicate needs for design improvements.

Monitor and enforce project schedules and quality with, operational teams, cross functional amazon team members, and partners.

Lead and coordinate design and execution efforts between internal teams and outside partners including equipment specifications, material flow, process design, and site layout.

Evaluate project risks and issues and propose actionable resolutions.

Build strong working relationships with data center leadership teams across multiple sites as well as other internal stakeholders (operations, finance, safety, security, legal, procurement).

General knowledge of data center operations and facility management.

Track record for being detail-oriented with a demonstrated ability to self-motivate and follow-through on projects

Ability to follow accurate and complete support procedures, system documentation, and issue tracking entries.

Proactively and continually improve your level of knowledge about data center relevant technologies.

About the team

Why AWS

Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Diverse Experiences

Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying.

Work/Life Balance

We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve.

Inclusive Team Culture

AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do.

Mentorship and Career Growth

We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

BASIC QUALIFICATIONS

- Bachelor's degree in Electrical Engineering, Mechanical Engineering, or a related field

- Experience carrying new design concepts through exploration, development, and into deployment or mass production

- Experience in MS Excel, Word, and Windows Operating Systems

- Experience with power management and power monitoring systems

PREFERRED QUALIFICATIONS

- 5+ years of project management in data centers or comparable critical infrastructure experience

- Knowledge of critical data center equipment

- Knowledge of engineering documentation, electrical diagrams and standard operating procedures

- Knowledge of building codes and regulations including Life Safety, BOCA, NFPA, NEC, or OSHA

- Experience in project management in data centers or comparable critical infrastructure

- Experience in Data Center Engineering Operations, with a deep understanding of electrical and mechanical data center infrastructure

- Experience reading and interpreting construction specifications and drawings for all domains

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company's reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at

USA, CA, Santa Clara - 128,000.00 - 214,000.00 USD annually