Trading Services Specialist IV

Trading Services Operations Manager

Join JPMorganChase and be at the forefront of optimizing our trading operations. This role offers a unique opportunity for career growth and skill enhancement, as you contribute to the success of our trading and portfolio management businesses. Be part of a dynamic team where you will begin to build your expertise and contribute to driving impactful change and innovation. As a Trading Services Operations Manager within JPMorganChase, you will provide back-office support to the product through a comprehensive knowledge base and a constant strive for innovation. The Trading Services Associate will be responsible for SME level understanding of the product(s), external stakeholder servicing, internal stakeholder management, daily process support, and operational processes control oversight. This is a unique opportunity to work in a fast-paced environment within a high performing, dynamic team.

Job responsibilities

• Support and process trade orders, ensuring accuracy and compliance with established procedures and regulatory requirements.
• Learn and utilize knowledge of market products to monitor asset and cash levels, identifying and addressing any discrepancies in a timely manner.
• Learn and apply automation technologies and data analysis techniques to optimize trading operations, enhancing efficiency and resilience.
• Contribute to the continuous improvement of our trading platform, identifying opportunities for process improvement and proposing innovative solutions.
• Foster productive relationships with internal stakeholders, effectively managing communications and aligning operations with the firm's strategic objectives.
• Perform investigative work to problem solve utilizing resources to achieve results for stakeholders.
• Perform daily authorization of control tasks and approve transactions in accordance with established policies, procedures, and risk controls.
• Provide ongoing coaching and development to staff through regular 1:1s, targeted feedback, and individualized growth plans, improving performance, capability, and engagement.

Required qualifications, capabilities, and skills

• Ability to learn and utilize automation technologies and their application in optimizing trading operations.
• Understanding of data analysis techniques, with the ability to interpret data and inform decision-making.
• Communication skill in order to keep internal stakeholder relationships.
• Proficiency in using standard office software applications to create and deliver presentations to various levels within the organization.
• Knowledge of Microsoft Office including Excel, Outlook, Word, and Powerpoint
• Thrive in a team oriented environment but can also work independently
• Ability to operate effectively in a dynamic, detail-oriented environment and prioritize appropriately
• Ability to articulate complex scenarios, investigations, and results
• Commitment to providing high standards of quality client service
• Ability to manage relationships, both internal and external

Preferred qualifications, capabilities, and skills

• Solid understanding of financial markets, trading instruments, and the overall trading process, with baseline knowledge of trading services such as order execution, trade processing, and risk monitoring.
• Strong relationship-building and influencing skills, complemented by excellent written, oral communication, and interpersonal abilities.
• Effective presentation and negotiation skills, paired with an innovative mindset focused on continuous process improvement.
• Knowledge of Alteryx, Visual Basic, Generative AI, UI Path, Tableau, or other technical skills a plus
• Basic negotiation skills, including assisting in discussions with internal teams and external parties to help reach mutually acceptable solutions
• Fundamental presentation skills, with the ability with the ability to prepare and deliver clear, concise information and insights to colleagues and supervisors

******This position is not eligible for H1B or Sponsorship*******

About Us

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans

About the Team

J.P. Morgan's Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.