Center Clinical Director, Associate

The Associate Center Clinical Director will directly supervise and train primary care providers (PCPs) in his/her assigned center. The incumbent in this role is accountable for maximizing overall core model execution, including improving clinical quality, efficiency, outcomes, and clinician/patient satisfaction. In addition to being accountable for the overall clinical outcomes of his/her assigned center, they will have a portion of their time allocated to direct patient care as a PCP and/or other clinical duties (amount dependent on number of direct reports). The remainder of their time is allocated to leadership responsibilities, including PCP performance, engagement, and building a strong clinical‑operations synergy and culture.

Essential Job Duties / Responsibilities

• Independently provides care for patients with acute and chronic illnesses encountered in older adult patients. Takes full accountability for patient care and outcomes and appropriately seeks consultation from specialists when needed, while still remaining responsible for the detailed care of the patient.
• Engages with the hospitalist whenever one of their patients is in the hospital, regardless of whether the hospitalist works for ChenMed or not.
• Responsible for assessment, diagnosis, treatment, management, education, health promotion and care coordination and documentation for patients with acute and complex chronic health needs.
• Leads their care team consisting of a care promoter (medical assistant), care facilitator, and care coordinator for patients able to come to the office.
• For patients who are unable to come to the office—in hospital, SNF, LTC or homebound—engages with the transitional care team and others, including case managers, acute and transitional‑care physicians, and other resources that may be available depending on the market.
• Leads Super Huddle (SH) and Transforming Care Meeting (TCM) weekly, and supports the Center Manager/Center General Manager, center clinical leader, or market clinical leader when not available, based on guidance from the Market Chief Medical Officer.
• Fills in as needed for center clinical leadership needs, including monitoring daily center census as part of joint center accountability for outcomes.
• Plays an active role in the management of their center and helps cover for other providers who may be out for various reasons.
• Actively participates in recruiting patients for the center and recruiting and interviewing additional providers for the company.
• Manages, mentors and coaches PCPs in their assigned center to deliver outstanding clinical outcomes, including taking part in PCP daily huddles and leading leadership rounding with the PCPs (with reduced involvement of the market clinical leader).
• Partners with the Center Operations Director/Market General Manager to drive continued improvement of center financial performance and help increase center membership.
• Performs other duties as assigned and modified at the manager’s discretion.

Knowledge, Skills and Abilities

• Proficient in Microsoft Office Suite products including Word, Excel, PowerPoint and Outlook, plus a variety of other applications used in the company.
• Ability and willingness to travel locally as required in their market, with national travel for initial training (2 weeks) and occasional regional and national travel for recruiting or training purposes.
• Fluency in English, verbal and written. Positions in some centers may require fluency in other languages, as indicated at the time of application.
• Ability to use and exercise independent judgment.

Education and Experience Criteria

• MD or DO in Internal Medicine, Family Medicine, Geriatrics, or a similar specialty required.
• Current, active MD licensure in the state of employment is required.
• Minimum of 1‑year clinical experience in a geriatric, adult or family practice setting preferred, with a Lead PCP ideally being a ChenMed PCP Partner.
• Board certification in Internal Medicine, Family Medicine, Geriatrics or a similar specialty preferred; board eligibility is required. Once board certified, the PCP will maintain board certification in their terminal specialty by completing necessary MOC, CME and/or retaking board exams as required.
• Must have a current DEA number for schedule II‑V controlled substances.
• Basic Life Support (BLS) certification from the American Heart Association (AMA) or American Red Cross required within the first 90 days of employment.

Compensation and Benefits

Pay range: $238,832 – $341,189. The posted pay range represents the base hourly rate or base annual full‑time salary for this position. Final compensation will depend on a variety of factors including experience, education, geographic location, and other relevant factors. This position may also be eligible for bonuses or commissions.

Employee benefits include comprehensive benefits, career development, and advancement opportunities for all full‑time employees.