Seasonal Ambassador - Jordan Creek Town Center

Seasonal Ambassador – Jordan Creek Town Center Join to apply for the Seasonal Ambassador – Jordan Creek Town Center role at Lush Fresh Handmade Cosmetics North America Seasonal Ambassadors at Lush are experts in product and brand knowledge and provide exceptional customer consultations and product demonstrations. They cultivate strong team relationships and contribute to overall shop excellence in sales and operations. On the shop floor, they consistently surpass daily sales goals while creating a fun and inclusive team environment that keeps customers coming back for more. We encourage you to put yourself in the customer's shoes and think about what would make their day. Whether it's providing personalized product recommendations or sharing your knowledge and expertise, you have the power to create a unique and memorable experience for every shopper. For our Seasonal Ambassadors, it's not just about selling soap – it's about making a positive impact on the world, one bar at a time! Responsibilities Driving Sales: Utilize StoreForce dashboard results and seek feedback to exceed sales goals. Take ownership of your results and actively work to grow your contribution to the store’s overall sales. Customer Experience: Consistently deliver a world‑class customer experience. Connect with customers, identify their needs by listening attentively and asking open‑ended questions. Show off our amazing products by demonstrating their unique benefits and features. Seek opportunities to make customers' day and leave the world Lusher than we found it. Building the Brand: Educate customers on our brand values including the stance on Fighting Animal Testing, Freshest Cosmetics, Ethical Buying, 100% Vegetarian, Handmade, and Naked Packaging. Expertly articulate these values in the shop and through community engagement by hosting store parties and other initiatives that bring more traffic. Spread the word about what makes Lush unique and inspire others to join us. Product Passion: Continually expand your product knowledge with ongoing learning and dive deep into all things Lush. Stay up‑to‑date on products, ingredients, and unique benefits to confidently recommend products for every customer's needs. Development: Utilize Lush resources to develop effective sales techniques and product knowledge to improve performance, support team growth, and increase sales. Diversity, Equity, Inclusion, and Belonging: Encourage open communication and actively listen to team members’ perspectives on DEIB. Foster belonging by promoting teamwork, collaboration, and recognizing unique contributions. Operational Excellence – Time and Attendance: Be punctual, reliable, and present. Participate in teamwork, prioritize wellbeing, and keep up‑to‑date with company news. Operational Excellence – Visuals and Merchandising: Maintain a clean, organized, and visually appealing store. Operational Excellence – Stock and Inventory: Use Visual Merchandising guidelines to adjust product displays based on sales. Operational Excellence – Policies and Procedures: Follow company standards for opening/closing, product integrity, respectful workplace, and health and safety. Qualifications Required Excellent customer service skills Flexibility to adapt to changing situations and priorities in a fast‑paced environment Knowledge and passion for skincare, natural beauty, and ethical business Flexible schedule to accommodate store needs, including evenings, weekends, and holidays Preferred Experience with consultation‑based customer service models Strong problem‑solving skills to address issues that arise in day‑to‑day operations Experience working in a team environment Experience working in skincare or cosmetics Experience in cross‑cultural collaboration and DEIB or social justice training Fluency in Spanish, French, or other languages Jordan Creek Pay: $14.50 USD – $14.50 USD Find our Personal Privacy Policy details here. Lush Cosmetics North America respectfully recognizes that our business operates on Indigenous territory across Turtle Island. As a business headquartered in Canada, our largest facilities are located on the unceded territories of the Musqueam, Squamish and Tsleil‑Waututh, as well as here on the lands of the Mississaugas of the Credit, Anishnabeg, Chippewa, Haudenosaunee and Wendat, and now home to many diverse First Nations, Inuit and Métis peoples. Our commitment to reconciliation and decolonization is guided by the Truth and Reconciliation Commission of Canada:Calls to Action #92. We recognize that our facilities, along with our settler and newcomer staff are guests on this land and as we act to repair past harm, we do it together in allyship with Indigenous People everywhere, including staff, customers and with leadership from organizations and communities we work with. #J-18808-Ljbffr Lush Fresh Handmade Cosmetics North America