Technical Support Engineer

Technical Support Engineer The Opportunity: As the client’s personnel, you’ll maintain and execute a network of simulators and modeling capabilities focused on providing rehearsal and exercise capabilities for various units. The client’s engineering team is responsible for managing the network, maintaining an Authority to Operate (ATO), improving system design and architecture, Tier 1-3 troubleshooting during operations, hardware installs, lifecycle management, software releases and deployment, new features, and innovation. As a Technical Support Engineer, you will perform work that involves aiding and providing training to our nation’s most elite warfighters. You will be a member of a technically versatile team of engineers, technicians, and operational experts who are responsible for providing robust operational training to military personnel. You’ll perform day‑to‑day operational checks for local air and ground simulation systems, as well as multiple outstation systems, and perform preventative maintenance tasks on simulators and associated simulator systems. You’ll support training in a live, virtual, and constructive environment, and develop configuration management processes to ensure geographically separated systems are continuously updated to maintain compliance with current training requirements. You’ll operate the virtual environment to facilitate large‑scale training exercises, identify and track deficiencies to improve system functionality, and build and install new simulators and networks. You will operate on an Agile Scrum team and be expected to have daily communication. This job requires personnel who are effective troubleshooters and flexible with their day‑to‑day tasks. There are a lot of growth opportunities within the program and areas for innovation on simulation systems. Join us. The world can’t wait. You Have: Experience working on complex networked distributed systems Experience with Microsoft Windows and Linux Operating systems Experience supporting and collaborating with DoD operational personnel Ability to troubleshoot and resolve issues with basic network and operating systems Ability to create technical documentation Ability to travel up to 20% of the time TS/SCI clearance Bachelor’s degree and 1+ years of experience with Tier 1 Level Technical Support, or 5+ years of experience with Tier 1 Level Technical Support in lieu of a degree Security+ Certification Nice If You Have: Experience supporting distributed mission operations training Experience with programming or scripting languages Experience with firewalls Experience with ACAS Experience implementing STIGS Knowledge of Image Generator (IG) and Constructive Force Generator (CGF) programs, such as MACE and VRSG Clearance: Applicants selected will be subject to a security investigation and may need to meet eligibility requirements for access to classified information; TS/SCI clearance is required. Compensation: At Booz Allen, we celebrate your contributions, provide you with opportunities and choices, and support your total well‑being. Our offerings include health, life, disability, financial, and retirement benefits, as well as paid leave, professional development, tuition assistance, work‑life programs, and dependent care. Our recognition awards program acknowledges employees for exceptional performance and superior demonstration of our values. Full‑time and part‑time employees working at least 20 hours a week on a regular basis are eligible to participate in Booz Allen’s benefit programs. Individuals that do not meet the threshold are only eligible for select offerings, not inclusive of health benefits. The projected compensation range for this position is $69,400.00 to $158,000.00 (annualized USD). This posting will close within 90 days from the Posting Date. Commitment to Non-Discrimination: All qualified applicants will receive consideration for employment without regard to disability, status as a protected veteran or any other status protected by applicable federal, state, local, or international law. #J-18808-Ljbffr Booz Allen Hamilton