Sign up to access all features of our service.
  • Job search
  • Favorites
  • Create a CV
    New
  • Salaries
  • Subscriptions

Remote Technical Support Engineer for AI Platforms

LangChain

New York, NY
  • Remote job

A leading AI technology firm is seeking a Technical Support Engineer to enhance customer support for technical users. The role involves diagnosing issues with AI applications, collaborating with engineering teams, and leading support incident reviews. Applicants should have over 4 years of experience in technical support, strong API troubleshooting skills, and familiarity with Python and container technologies like Kubernetes. This is a remote position that requires presence in the Central or Eastern time zone. #J-18808-Ljbffr LangChain

Vacancy posted 4 days ago
Similar jobs that could be interesting for youBased on the Remote Technical Support Engineer for AI Platforms in New York, NY vacancy
  •  ...Support Engineer, GPU Infrastructure (Tier 2/3) Location: Remote About Hydra Host Hydra Host sells production...  ...metal GPU compute for AI training, inference,...  ...their code, our platform, the facility, or the...  ...Write clear updates to technically sophisticated customers... 
    Remote work
    Platform
    Full time
    Shift work

    Hydra Host

    United States
    2 days ago
  • $160k - $180k

     ...Technical Support Engineer (US) *Please Note: we are only considering candidates based...  ...extension built for the AI era. Founded by red team and...  ...most out of our product. The platform protects employees from phishing...  ...employer match. Fully remote & uncapped PTO: Work from... 
    Remote work
    Platform
    Local area
    Work from home

    Push Security Ltd

    Eastern, KY
    3 days ago
  • $80k - $175k

     ...We're hiring a Technical Support Engineer to help our top customers solve the hardest...  ...handling: diagnose platform issues vs user issues, coordinate...  ...Is Hercules in-office or remote? Hercules founding team works...  ...and dental Use whatever AI productivity tools you'd like... 
    Remote work
    Platform
    Full time
    Work at office

    Hercules

    Eastern, KY
    3 days ago
  • $110k - $135k

     ...Title: Technical Support Engineer Location : North America (Eastern Time Zone...  ...leading exposure validation platform. This role is a strong fit for...  ...Powered by the SafeBreach Helm AI infrastructure layer and...  ...advance your career Fully remote work and flexible PTO... 
    Remote work
    Platform
    Casual work
    Flexible hours

    SafeBreach

    Remote
    5 days ago
  • $110k - $160k

     ...global leader, providing an innovative and AI-enabled product-concept-to-commercialization platform for retailers, brands and manufacturers...  ...exceptional. Job Title: Senior Technical Support Engineer Location: Remote About Centric Software:... 
    Remote work
    Platform

    Centric Software

    United States
    1 day ago
  • $70k - $110k

     ...redefined modern security with the world’s most advanced AI-native platform. We work on large scale distributed systems, processing...  ...cybersecurity starts with you. About the Role The ideal Technical Support Engineer candidate is passionate about technology and customers.... 
    Remote work
    Platform
    Work at office
    Local area
    Immediate start

    CrowdStrike Holdings, Inc.

    United States
    2 days ago
  •  ...looking for? We’re hiring a Technical Support Engineer to help our top customers successful...  ...-technical. When Hercules' AI agent fails them, they are...  ...more - Improve our product/platform: Every time we fix a...  ...done. Is Hercules in-office or remote? Hercules founding team works... 
    Remote work
    Platform
    Full time
    Work at office

    Hercules

    Remote
    4 days ago
  •  ...partner is looking for a Technical Customer Support Engineer based in United States. This...  ...email, telephone, and remote management sessions to explain...  ...to responsibly apply AI and automation to improve...  ...virtual environments, cloud platforms, and cloud/SaaS applications... 
    Remote work
    Platform
    Permanent employment
    Full time

    Jobgether

    Remote
    8 days ago
  • $130k - $195k

     ...foundation for agent engineering in the real world, helping...  ...to production-ready AI agents that teams can...  ...grown to also offer a platform for building, evaluating...  ...We’re hiring a Senior Technical Support Engineer to lead our...  ...oriented Location: Remote COMPENSATION – Annual... 
    Remote work
    Platform
    Full time
    Work at office
    Flexible hours

    LangChain

    Remote
    7 days ago
  •  ...people who challenge, support, and inspire you...  ...liaison to Engineering, Sales, and Field...  ...roadblocks to the Technical Support Manager. -...  ...independently in remote environments - Excellent...  ...Experience working with AI Chatbots such as...  ...- Virtualization platforms - Monitoring tools... 
    Remote work
    Platform
    Full time

    Beyondtrust

    Remote
    17 days ago
  • $60k - $67k

    Get AI-powered advice on this job and more exclusive features...  ...digital visibility. The platform connects field workers and managers...  .... The Role We’re seeking a Technical Support Engineer to join the global support...  ...customers. This is a fully remote role with flexibility to... 
    Remote work
    Platform
    Full time
    Flexible hours

    Propel, Inc

    Austin, TX
    2 days ago
  •  ...steps. Our partner is looking for a Technical Support Engineer based in United States. This is...  ...and usability of a cloud-commerce platform serving large service providers, distributors...  ...identify root causes. As part of a remote-first and AI-first organization, you will have... 
    Remote work
    Platform
    Full time
    Flexible hours

    jobgether

    United States
    2 days ago
  • $99k - $132k

     ...Essential Cloud for AI™. Built for...  ...CoreWeave delivers a platform of technology, tools...  ...performance with deep technical expertise to...  ...experience. This team supports the infrastructure...  ...and customer engineering teams, offering valuable...  .... Coordinate remote troubleshooting... 
    Remote work
    Platform
    Permanent employment
    Full time
    Temporary work
    Casual work
    Work at office
    Flexible hours

    CoreWeave

    New York, NY
    8 days ago
  •  ...looking for a qualified IT Technical Support Engineer that will  be responsible for...  ...will work closely with a remote technical support resource...  ...(e.g., Symmetry or similar platforms) Experience supporting mobile...  ...artificial intelligence (AI) tools to support parts of... 
    Remote work
    Platform
    Full time
    Temporary work
    Work at office
    Flexible hours

    NRI North America

    Washington DC
    a month ago
  • $160k - $180k

    Senior Technical Support EngineerTechnical support for the people...  ...technical support engineers to help build its support...  ...grow with the platform, not a concern they have...  ...feedback.Use automation and AI to remove repetitive...  ...diagnosis.You prefer fully remote work.You are not... 
    Remote work
    Platform
    Full time
    Work at office
    Immediate start

    EPIC Placements

    New York, NY
    5 days ago
  • $70k - $90k

    Technical Support EngineerLumana helps organizations turn video into action. Our AI video security platform helps customers improve safety, strengthen security...  ....The Technical Support Engineer will ensure the...  ...system robustness.Location: Remote within the U.S. Eastern... 
    Remote work
    Platform
    Work at office
    Local area
    Work from home
    Home office
    Flexible hours
    Weekend work
    Afternoon shift

    Lumana

    New York, NY
    6 days ago
  •  ...: This is a hybrid remote/in-office role. Medidata...  ...digital solutions to support clinical trials....  ...seamless, end-to-end platform to improve patient experiences...  ...the Team : The Technical Support Engineer is a technical expert...  ...clients Utilize AI generative tools to... 
    Remote work
    Platform
    Temporary work
    Work at office
    Flexible hours

    Dassault Systèmes

    New York, NY
    4 days ago
  • $100k - $160k

    Technical Support EngineerAre you a self-driven problem solver passionate...  ...as a Technical Support Engineer and help us develop cutting-edge AI-based autonomous...  ...well as the tools and platforms used for their...  ...role in the SF Bay Area. Remote work is not an option.The... 
    Remote work
    Platform
    Full time
    Immediate start
    Flexible hours

    Osaro, Inc.

    San Francisco, CA
    3 days ago
  • Technical Customer Support EngineerThis position is listed on behalf...  ...Technical Customer Support Engineer based in United...  ...through email, phone, and remote support sessions to...  ...incorporate AI and automation into support...  ...environments, cloud platforms, and cloud/SaaS applications... 
    Remote work
    Platform
    Weekend work

    Jobgether

    Schererville, IN
    3 days ago
  • $90k - $141k

     ...telemetry infrastructure for the AI era. At Cribl, we partner...  ...reality. As the AI Platform for Telemetry, we give customers...  ...a global workforce, we’re remote-first and grounded in a simple...  ...This Role Cribl is seeking Technical Support Engineers to ensure customer success... 
    Remote work
    Platform
    Temporary work
    Work experience placement

    Cribl

    Topeka, KS
    2 days ago
  •  ...cybersecurity firm in the United States, Hawaii, is seeking a Technical Support Engineer for their Customer Success team. The successful candidate...  ...-level support. It offers the perks of being fully remote, comprehensive health benefits, and a commitment to learning... 
    Remote job
    Platform

    (ISC)2 East Bay Chapter

    New York, NY
    4 days ago
  •  ...seeking an experienced Tier 3 Platform Support Engineer with strong API, scripting, and technical troubleshooting skills to join...  ...office (Mondays and Thursdays), but remote will be considered for the...  ...of one of the fastest-growing AI voice companies. As a Tier 3 Platform... 
    Remote work
    Platform
    Permanent employment
    Full time
    Work at office
    Immediate start

    Viirtue, Inc.

    United States
    2 days ago
  •  ...class lab informatics platform and industry-...  ...who trust Sapio to support discovery, development...  ...The Customer Support Engineer is the first point of technical ownership for customer...  ...diagnostics, and use AI-assisted tooling to...  ...base platforms and remote session tools. Understanding... 
    Remote work
    Platform
    Full time

    Sapio Sciences

    United States
    4 days ago
  •  ...our Mendix Customer Support team in Rotterdam,...  ...Take ownership of platform and product issues...  ...Manager, and Technical Account Manager, ensuring...  ...Systems, Engineering, Computer Science,...  ...#TransformTheEveryday #LI-Remote #SWSaasWe may use...  ...intelligence (AI) tools to support... 
    Remote work
    Platform
    Full time
    Work experience placement
    Flexible hours

    Mendix

    Rotterdam, NY
    2 days ago
  • $100k - $115k

     ...Support Engineer — TargetCRM / Notify360 Location: Remote — United States or Canada Employment Type:...  ..., and data in a single platform. Both companies are known...  ..., and resolve technical support tickets across...  ...success teams. Help build AI-assisted workflows for... 
    Remote work
    Platform
    Full time
    Temporary work
    Local area

    Constellation Dealer Group

    United States
    5 hours ago
  • $130k

     ...We're seeking a Support Engineer to join a small, collaborative team supporting a critical quoting platform. This role combines technical troubleshooting, customer support, and hands-on coding...  ...diagnose issues without relying solely on AI tools Nice to Have Experience... 
    Remote work
    Platform

    Huxley

    United States
    1 day ago
  • $110k - $145k

     ...the Role:We are looking for a technically sharp, people-first IT Support Engineer to join our RWC office. This is...  ...role apart is our emphasis on AI-driven support and automation....  ...with JumpCloud or another MDM/remote management platform.Microsoft 365 administration and... 
    Remote work
    Platform
    Work at office

    PubMatic

    Redwood City, CA
    1 day ago
  •  ...Senior Support Engineer – Nuclear Online Work Management 100% Remote 12-month Contract with Potential for...  ...pipelines, integrations, and AI-enabled solutions...  ...will provide hands-on technical and production support...  ...across a modern enterprise platform. This is not a... 
    Remote work
    Platform
    Weekly pay
    Contract work
    Local area

    Brooksource

    Baltimore, MD
    2 days ago
  • $105.66k - $163.53k

    OverviewEmpower AI is AI for government. Empower...  ...Our proven Empower AI Platform provides a practical, sustainable...  ...to hiring and supporting active-duty and veteran...  ...QUANTICO, VA (RKB) WITH REMOTE WORK ELIGIBILITY AND UP...  ...coordination with the Automation Engineer) that analyze service... 
    Remote work
    Platform
    Full time
    Contract work
    For contractors

    Empower ai

    Quantico, VA
    3 days ago
  • $110k - $130k

     ...independent and polished IT support engineer to help their...  ...providing basic to advanced technical support for end user...  ...• Provide onsite and remote assistance for technical...  ...in diverse technical platforms.• Demonstrated ability...  ...Intelligence (AI): We may use Artificial... 
    Remote work
    Platform
    Permanent employment
    Local area
    Home office
    Flexible hours

    TEKsystems

    Washington DC
    4 days ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to Remote Technical Support Engineer for AI Platforms. Be the first to apply!