Delivery Specialist

Position Summary A Delivery specialist is a crucial touch point between customers and the business and works with customers to ensure an understanding of overall boat operations and services. A successful Delivery specialist coordinates the activities of customers and team members engaged in launching, retrieving and servicing boats. The Delivery specialist also coordinates customer education classes to help familiarize the customer with their new or used boat. Essential Duties And Responsibilities Delivers boats to customer location, boat ramp, boat shows, marinas or other destinations as needed. Properly explains features and provide thorough orientation to customers upon delivery. Demonstrates additional boating merchandise i.e., aftermarket electronics and navigational equipment. Coordinates with the Team to establish delivery date to customer and arranges delivery of boat to the specified location. Services boat with fuel and assists in casting off and tying up boat. Performs minor engine and systems repairs and adjustments as needed. Conducts periodic training classes to help reinforce our customers boating passion. Demonstrates boats on the water, at off-site events and in the showroom as needed. Professionally support customer events including Slipaways, Rendezvous, etc. Trains the Team on boat handling and safety, as needed. Completes minor preventive maintenance on company owned boats on display in the water, including cleaning of strainers, starting vessel and checking all systems, topping off water in batteries. Other duties as assigned. Skills Timeliness and effectiveness of problem resolution Timeliness and completeness of delivery Very organized Team Player Self-Starter Qualifications / Requirements Captains License preferred Demonstrates advanced Seamanship skills. High School Diploma or equivalent At least two years’ experience in marine industry Physical Demands Use the table below to indicate what is required of this position. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Remaining in a stationary position, often standing or sitting for prolonged periods – Frequently Repeating motions that may include the wrists, hands and/or fingers – Frequently Moving about to accomplish tasks or moving from one worksite to another – Frequently Operating motor vehicle – Frequently Communicating with others to exchange information – Constantly Legend: C=Constantly, F=Frequently, O=Occasionally, R=Rarely. Work Environment The position operates exclusively in an indoor office environment with controlled temperatures. Physical demands include sedentary work primarily involving sitting/standing and light work moving objects up to 20 pounds, medium work moving objects up to 50 pounds. OneWater Marine is an Equal Opportunity Employer and complies with ADA regulations as applicable. Note: This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an “at will” relationship. #J-18808-Ljbffr