Technical Training Specialist - US Remote

Job Description Note: This position is qualified for remote work but will have time spent in the Schaumburg, IL, Fort Lauderdale, FL areas, and at customer locations across North America with 50%+ travel. Overview This dynamic role will be responsible for delivering North America (NA) technical training classes for customers, partners, and employees. The person filling this role will primarily provide detailed technical, administration, and end user instruction on the ASTRO25 Infrastructure, Subscriber Radios, and the Motorola Solutions Ecosystem. They will also provide training recommendations with the Training Consultants during customer planning meetings. The successful candidate will closely work with NA Training Consultants, Account Managers, Customer Service Managers, Project Managers, and other teams to provide comprehensive training delivery and ensure the highest level of knowledge transfer. The driving goal of a Technical Trainer is to ensure training delivery is provided to the customer so they can use, operate, and maintain their Motorola Solutions products and solutions effectively and efficiently, driving customer satisfaction and strong relationships. Key responsibilities include: training delivery, development, administration, planning, and execution of training events, including testing and maintaining a lab environment. This position requires someone who is independent, demonstrates strong technical and instructional skills, is detail-oriented, adept at multitasking, and willing to travel to customer locations. It involves working both independently and in team environments, prioritizing tasks for accurate and timely delivery, and maintaining a thirst for knowledge. Qualifications High School diploma or equivalent 3+ years of technical experience with ASTRO/P25 communication systems Strong knowledge of P25 Systems Integration 5+ years of practical technical experience 3+ years of technical training experience Working knowledge of networking, PCs, and Operating Systems Willing to travel approximately 50% Self motivated in both team and solo environments Excellent written and oral communication skills Committed to accuracy and high standards Adept at building strong relationships internally and externally Ability to scope effort and coordinate work to meet internal, external, and project timelines Customer Service focused Practical and verifiable technical experience with Dispatch Console Sites, RF Sites, Key Management Facility & Encryption in P25 Public Safety Communications Systems Ability to act independently to uncover and resolve problems Understanding of the how elements form a solution Research and operate cross-functionally to learn new ideas for innovation Keep current with developments in technology & training and recommend their application to key initiatives Consult with management and peers Associate’s degree in Adult Education, Networking, or similar is preferred Working knowledge of voice communications systems, focus on VoIP Dispatch Console, LMR, and PBX technology Training Certification or Training Development Experience System Management experience in IP Based Dispatch Consoles Working knowledge of Visio, MS Office, and Google Suite Basic Requirements High School diploma 3+ years of technical experience with communication systems or similar technical experience Legal authorization to work in the U.S. indefinitely is required. Employer work permit sponsorship is not available for this position. Travel Requirements Over 50% Relocation Domestic Position Type Experienced Referral Payment Plan Yes Target Base Salary Range

$90,000 - $105,000 USD

Consistent with Motorola Solutions values and applicable law, we provide the following information to promote pay transparency and equity. Pay within this range varies and depends on job-related knowledge, skills, and experience. The actual offer will be based on the individual candidate. Benefits Incentive Bonus Plans Medical, Dental, Vision benefits 401K with Company Match 10 Paid Holidays Generous Paid Time Off Packages Employee Stock Purchase Plan Paid Parental & Family Leave and more! EEO Statement and Accessibility Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally-protected characteristic. We are committed to providing an inclusive and accessible recruiting experience for candidates with disabilities or other physical or mental health conditions. To request an accommodation, please complete the Reasonable Accommodations Form. #J-18808-Ljbffr Motorola Solutions