Amazon Connect Architect (DE)
Full-time
Diverse Lynx LLC
Job Summary
We are seeking a highly skilled and experienced Senior Engineer in Amazon Connect and AWS Expert to join a dynamic team and assist with migration from legacy contact center system to Amazon this role you will be responsible for the assessment design development and implementation of complex contact center solutions leveraging Amazon Connect platform. You will work closely with cross-functional teams including product engineering and operations to deliver high-quality innovative secure and scalable solutions that meet the evolving needs of the business in a hyper-growth environment.
Key Responsibilities
- Design develop and implement complex contact center solutions utilizing the full suite of Amazon Connect features including IVR/contact flows queues agents and integrations.
- Develop and implement custom integrations with CRM systems (Salesforce ServiceNow etc.) ERP Systems Alert & Monitoring systems and other business applications.
- Eligible to workimize contact center performance by analyzing call flow data identifying bottlenecks and implementing improvements to reduce call handling times and improve customer satisfaction.
- Configure and manage Amazon Connect features including voice and chat capabilities speech recognition text-to-speech and outbound dialing.
- Stay abreast of the latest advancements in contact center technology and Amazon Connect features.
- Provide technical support troubleshoot and resolve technical issues related to Amazon Connect and its integrations.
Security Notice : Our official website is We do not operate or authorize any other websites representing Diverse Lynx LLC.
Required Experience:
Staff IC
Vacancy posted 6 days ago
Similar jobs that could be interesting for youBased on the Amazon Connect Architect (DE) in Delaware, OH vacancy
$152.07k - $202.76k
...trusted network for the AI‑powered world, connecting people, data, and applications through... ...trust, and bold thinking, the Principal Architect, Cloud FinOps, plays a pivotal role in shaping... ...- $223,031 in these states: AK CA CT DC DE IL MA MD NJ NY TX VA WA Lumen offers a...SuggestedTemporary workRemote workWork from homeLumen Inc
Columbus, OH4 days ago$150k - $234.38k
...Agilent seeks an experienced SAP S/4HANA Domain Architect to define and govern enterprise architecture for Finance or Supply Chain during... ...architecture experience with hybrid work (3 days onsite in Wilmington, DE or Frederick, CO). Responsibilities Define and maintain...SuggestedAgilent
Delaware, OH13 days ago$70 per hour
...Role: Architect/Designer Location: 100% Remote Duration: 6+ Months Client: AllState Rate: $70/hour Visa: USC, GC Job... ..., AI inference, or another business-relevant unit. Connect technology consumption and product costs to business outcomes through...SuggestedRemote workShift workShree Narayani Networking Solutions Pvt Ltd
Delaware, OH1 day ago$135k - $205k
Position Summary As a Senior GCP Architect (Lead Cloud Infrastructure Engineer II) at Deloitte, you will lead the architecture and... ...to build new skills, take on leadership opportunities and connect and grow through mentorship. From on-the-job learning experiences...SuggestedLocal areaRemote workDeloitte
Columbus, OH1 day ago- ...individuals experience the world around them. We bring together architects, planners, designers, and technical experts to solve complex... ...our collaborative culture, encourages organizational trust and connects us closer to the clients and communities we serve.Our...SuggestedWork at officeLocal areaImmediate start
HDR
Columbus, OH1 day ago $90k - $150k
...your own success and fulfillment.When you join Design Group as an Architect R.A., you are joining a team that will challenge you and... ...an Architect R.A. but you're not quite there yet? We'd love to connect with you to see if we can take you from where you are today and...Full timeWork at officeLocal areaFlexible hoursBarry-Wehmiller
Columbus, OH3 days ago$110.7k - $218.3k
...Work you'll doAs an Adobe Journey Optimize architect, you will be responsible for:Designing... ...Snowflake, Databricks, Microsoft Azure, Amazon Web Services, or Google Cloud... ...skills, take on leadership opportunities and connect and grow through mentorship. From on-the...Local areaVisa sponsorshipDeloitte
Columbus, OH2 days ago- ...maintenance facilities, among other project types.You’ll lead teams of architects, planners, designers, engineers, technical experts, and... ...collaborative culture, encourages organizational trust and connects us closer to the clients and communities we serve.Our CommitmentAs...Contract workFor contractorsFor subcontractorWork at office
HDR
Columbus, OH1 day ago - ...maintenance facilities, among other project types.You’ll lead teams of architects, planners, designers, engineers, technical experts, and... ...collaborative culture, encourages organizational trust and connects us closer to the clients and communities we serve.Our CommitmentAs...Contract workFor contractorsFor subcontractorWork at office
HDR
Columbus, OH1 day ago $80k - $158k
...REST APIs, microservices, Kafka, ETL, and managed file transfer.Strong knowledge of integration security, including OAuth 2.0, OpenID Connect, JWT, mutual TLS, API keys, certificates, and secrets management.Experience with DevOps, Git, Azure DevOps, CI/CD, automated...Minimum wageLocal areaWipro
Columbus, OH2 days ago$127.5k - $204k
...we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants and consumers... ...difference at Fiserv.Job TitleCybersecurity ArchitectCybersecurity Architect Multiple Fiserv locations | Cyber Architecture Team Calling all...Full timeTemporary workH1bWork at officeMonday to FridayFiserv
Columbus, OH2 days ago$142k
...This role provides expert guidance and mentorship to a team of architects, fostering a culture of collaboration and knowledge sharing,... ...customer information that must be protected at all times. In connection with this, all employees must comply with both the Health Insurance...For contractorsWork at officeLocal areaRemote workHighmark Health
Columbus, OH1 day ago$102.7k
...stakeholders. Ensures integrity of more complex architecture by connecting various views of stakeholders, reconciling conflicting... ...and Genesys integration with Google Dialogflow . The Senior Architect will apply deep expertise in distributed systems design, scalability...For contractorsWork at officeLocal areaHighmark Health
Columbus, OH2 days ago- ...special characters, gaps, and bullet points removed. Key Responsibilities Architecture and Leadership System Design: Architect end-to-end solutions combining Optimizely CMS, Optimizely Configured Commerce, and custom .NET microservices. Tech Governance:...
Virtusa
Delaware, OH4 days ago $146.4k - $263.6k
...power life online for billions of users? Are you a security architect who enjoys working with developers to help organizations stay safe... ...them best: at home, in an office, or a combination of both. Connect with us on social and see what life at Akamai is like!...Work experience placementWork at officeWorldwideAkamai
Columbus, OH3 days ago$141.2k - $278.3k
Position Summary Lead Architect with Agentic AI Experience, AI & Engineering/Engineering... ...of the following: Azure AI Foundry, Amazon Bedrock, Google Vertex AI, or the native... ..., take on leadership opportunities and connect and grow through mentorship. From on-the...Work at officeLocal areaVisa sponsorshipFlexible hoursShift workDeloitte
Columbus, OH2 days ago$150.8k - $251.3k
...tomorrow’s health today, we want to hear from you.The Lead IT Architect serves as the strategic architecture leader across multiple products... ...will never solicit money or credit card information in connection with a McKesson job application.McKesson Talent Advisors do not...Full timeImmediate startCoverMyMeds
Columbus, OH2 days ago$134.5k - $265.1k
..., marketing, commerce, sales, and service. As a Lead Business Transformation Architect specializing in Adobe Commerce, you will help clients define scalable commerce architectures that connect business priorities, content, and enterprise technology. You will collaborate...Local areaVisa sponsorshipDeloitte
Columbus, OH4 days ago$158.3k - $263.9k
...seeking ahighly experienced and hands-onLead Integration/EDI Architect to lead the design, modernization, and ongoing evolution of enterprise... ..., resilient, and high-performing integration designs across connectivity, transformation, and orchestration layersProvide technical...Full timeMcKesson
Columbus, OH15 hours ago$118.4k
...are seeking a highly experienced and strategic Lead Enterprise Architect to drive technology strategy and innovation. This pivotal role... ...customer information that must be protected at all times. In connection with this, all employees must comply with both the Health Insurance...For contractorsLocal areaHighmark Health
Columbus, OH1 day ago- Designer Brands in Columbus, OH is seeking a Marketing Strategy Specialist to shape how customers experience our brands by connecting business priorities, consumer insights, and creative thinking into meaningful initiatives. You will collaborate with Product Marketing,...Seasonal work
- ...lives. Position Summary We are seeking a Business Intelligence Architect II to own the Looker semantic layer, BI platform provisioning,... ..., git workflow for LookML, user and group provisioning, and connection management against Snowflake, including the dated plan for Domo...Full timeRemote work
- ...we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants and consumers... ...scale, come make a difference at Fiserv.Job TitleCybersecurity Architect AdvisorAbout your role:As a Global Enterprise Cybersecurity Architect...Full timeTemporary workH1bWork at officeMonday to Friday
Fiserv
Columbus, OH1 day ago - ...Principal ArchitectStep into the role of a Principal Architect at JPMorganChase and become a driving force behind the development and... ..., event-driven and streaming architectures, API-led connectivity, data mesh/lakehouse, CQRS, and domain-driven designExperience...
Chase
Columbus, OH2 days ago $181.8k - $350k
...future with confidence. We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you... ...to build a better working world. Senior Commercialization Architect, Associate Director The Senior Commercialization Architect...Summer holidayFlexible hoursEY
Columbus, OH2 days ago$118k - $222k
...about delivering extraordinary care. As a Consultant, Product Architect on the Customer Solutions team, this role provides... ...customer journey analytics, event-driven architecture, API-led connectivity, streaming and batch integrations, consent management, and privacy...Full timeTemporary workPart timeCasual workWork at officeRemote work- Air Comfort, Inc. is seeking a Landscape Maintenance Technician to maintain outdoor landscapes at residential and commercial properties. This hands-on role involves mowing, trimming, edging, blowing, and seasonal cleanups as part of a team, with a focus on safety and presenting...Seasonal work
- Senior Principal ArchitectAs a Senior Principal Architect at JPMorganChase within Enterprise Technology (Enterprise Architecture), this... ...transformation, and large-scale modernization initiatives.Ability to connect technology strategy with measurable business outcomes and...
- Job Description Job Description Basic Function: Coordinates all project efforts to ensure effective execution, serves as primary client liaison and oversees staff on projects. Essential Duties/Responsibilities: Responsible for coordination of all project...Full timeWork at office
- RSC Landscaping is a forward-thinking company dedicated to transforming outdoor spaces for both residential and commercial clients. As a Landscape Designer, you will have the opportunity to shape beautiful and functional environments that reflect each client’s unique vision...Full timeWork at office
RSC Landscaping
Delaware, OH22 days ago
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Amazon Connect Architect (DE). Be the first to apply!
Related searches
- amazon warehouse operator Delaware, OH
- amazon Delaware, OH
- amazon services Delaware, OH
- amazon sales operations Delaware, OH
- amazon area manager Delaware, OH
- amazon warehouse associate Delaware, OH
- amazon delivery driver full time Delaware, OH
- amazon customer Delaware, OH
- amazon flexible Delaware, OH
- amazon warehouse fulfillment associate Delaware, OH