Customer Success Lead — Scale SMB Healthcare & Fintech
NITRA
NITRA is seeking a Customer Success Lead to build and develop a high-performing team for SMB and mid-market healthcare customers. You will lead a dynamic team responsible for customer utilization and retention, while driving ambitious business goals related to card spend and software consumption. The ideal candidate will have over 7 years of experience in customer success or relevant fields, deep understanding of technology companies, and a strong track record of leading teams effectively in fast-paced environments. This role offers hybrid working options and significant equity opportunities. #J-18808-Ljbffr NITRA
- ...re building a digital workforce for healthcare—intelligent agents that automate... ...on patients, not paperwork. As the Customer AI Strategy & Success Lead - SMB, you’ll own relationships with Arya... ...to help them implement, adopt, and scale AI‑powered workflows across their organizations...SuggestedWork at officeImmediate start
$130k - $170k
...more efficient healthcare system and the... ...an ecosystem of fintech and software solutions... .... We are scaling rapidly and on... ...who have successfully scaled to thousands of customers and exited $1B+... ...of the world’s leading VCs (Andreessen... ...serving Nitra’s SMB and mid-market...SuggestedFull timeWork experience placementWork at officeWork from home$150k - $180k
...more efficient healthcare system and the... ...an ecosystem of fintech and software solutions... .... We are scaling rapidly and on... ...who have successfully scaled to thousands of customers and exited $1B+... ...of the world’s leading VCs (Andreessen... ...high‑velocity SMB customer segments...SuggestedFull timeWork at officeWork from home- ...were founders or executives of leading companies. The Ramp team comprises... ...leading financial services and fintech companies—Stripe, Aff... About the Role Scaled Customer Success owns the activation, growth,... ...customers at scale Directly own micro-SMB and SMB accounts 1:1, ensuring...SuggestedFull timeWork from homeHome officeRelocation packageFlexible hours
- ...re building a digital workforce for healthcare - intelligent agents that automate the... ...on patients, not paperwork. As the Customer AI Strategy & Success Lead - Enterprise, you'll own... ...distributed care to design, implement, and scale digital agents that automate administrative...Suggested
- Hippocratic AI in Kentucky is seeking a Customer Success Executive to lead implementations within healthcare systems. This role involves working onsite with clinical and operational leaders to scale AI solutions effectively. Requirements include a Bachelor’s degree, 5+...
$10k
...founders or executives of leading companies. The Ramp... ...services and fintech companies—Stripe, Affi... ...Role Bill Pay Specialist Customer Success Managers own the activation... ...supports Bill Pay users at scale. What You'll Do... ...Directly own a book of micro-SMB and SMB customers...Full timeWork at officeHome officeRelocation packageFlexible hours- ...A leading technology firm in the United States seeks an AI Customer Success Manager to oversee a segment of small business clients. The role involves ensuring customer satisfaction, driving product adoption, and identifying upsell opportunities. Candidates should have...Remote work
$50 - $65 per hour
...been recognized by Forbes Fintech 50, Fast Company's Most... ...a proactive, organized Customer Marketing Coordinator... ...our Customer Marketing lead stay focused on high-... ...closely with our Customer Success team to identify and... ...covered as we look to scale this program. What We...Hourly payContract work$10k
...outcome. The median Ramp customer saves 5% and grows... ...The Role Customer Success Managers at Ramp... .... As a Senior Scaled CSM, you’ll play a... ...portfolio of micro-SMB and micro-MM customers... ...scalable motions. Lead onboarding with strong... ...financial services, fintech, or payments....Full timeWork at officeHome officeRelocation packageFlexible hours$95k - $105k
A leading technology firm in healthcare is seeking a Customer Success Manager to build relationships with clients and ensure their needs are met in New Jersey or Pennsylvania. The ideal candidate will have a Bachelor's degree and 3+ years of client service experience, particularly...$100k - $110k
HHAeXchange is the leading technology platform for home... ...transforming the healthcare space by building the... ...organizations, and states. As an SMB Account Executive, you... ...sales ability and customer relatability. The... ...To perform this job successfully, an individual must be...Full timeWork at officeLocal areaNight shift3 days per week- Payoneer is seeking an Account Engagement Manager for our New York office to support our Customer Success model in the US market. This role helps SMB customers adopt and grow with Payoneer’s payment solutions. Responsibilities include managing customer portfolios, driving...Work at office
- ...A leading FinTech company in the U.S. seeks a Customer Success Operations Manager to enhance engagement and reduce churn for a portfolio of approx. 1,000 accounts. This role requires leveraging data and AI tools to design engagement programs that promote product adoption...Remote work
$165k - $210k
...and families on a mission to make healthcare work for all of us. Maven's award-... ...an experienced Senior Director to lead and scale our Enterprise Client Success team. This role is focused on strategic... ...Gather, analyze, and leverage customer feedback and insights to identify...Full timeContract workWork at officeLocal areaImmediate startRemote workFlexible hours3 days per week- ...that supports our teams and our customers. This is a place for... ...Were hiring a Customer Impact Lead to partner with U.S. enterprise... ...is not a traditional customer success role. It is a workforce transformation... ...ways of working across large-scale teams Drive Outcomes &...Shift work
- ...Dono is seeking its first implementation and customer success hire to manage a portfolio of 10–20 accounts. This remote position requires... ...in title insurance, real estate law, or similar fields. Join us to shape our customer experience as we scale. #J-18808-Ljbffr...Remote work
$92k - $135k
...Channel and Customer Research Sector Lead, Financial Services Remote - United States About AlphaSense:... ...technology, CCR is able to conduct and scale structured expert interviews continuously... ..., including insurance, banking, and fintech. Reporting to the Head of Channel &...Local areaRemote work- ...A mission-driven beauty brand is seeking a Customer Success Manager to lead a team of 20+ customer experience specialists. This remote role requires expertise in managing teams and creating customer success processes. Responsibilities include enhancing customer journeys...Remote work
- ...A leading SaaS platform is seeking a Customer Success Lead to own key customer relationships and scale the Customer Success team. In this remote role, you will manage a portfolio of Tier 1 accounts and guide CSMs to enhance customer engagement and retention. You will...Remote work
- ...develop, deliver, and govern AI at scale. DataRobot empowers practitioners... ...to delivering DataRobot for customers. You will work hand‑in‑hand with Customer Success, Sales, Product, Engineering, and... ...thrives in the dynamic AI environment. Lead the professional services effort...Work experience placementLocal areaRemote workWorldwideFlexible hours
$150k - $190k
...that matter most: housing and healthcare. Everyone needs a place to... ...The Role EliseAI is seeking a Customer Experience Enablement Manager... ...enablement programs for our Customer Success Managers. You will own CSM... ...something massive. We’re scaling fast, solving real client problems...Work at officeLocal areaRelocation- ...helping businesses scale smarter, faster, and... ...innovation for our customers. Why should you be part of our success story? As the... ...currencies and provided healthcare and benefits to workers... ...Midsize Business (SMB) segment. We are... ...outbound prospecting and lead qualification to...Local areaImmediate startRemote work
$120k - $150k
...intersection of AI and fintech. At Ocrolus, we’re on a... ...lenders is trusted at scale, processing nearly one... ...income analytics, our customers achieve greater efficiency... ...our newly implemented SMB/Consumer clients. This... ...Proven track record of success with upselling, cross‑selling...Full timeRemote work- ...Account Manager, SMB New York, New York, United... ...account signals, and direct customer conversations. Run 3... ...closely with Customer Success and Sales while... ...and their customers at scale. In 2013, VTS revolutionized... ..., including industry-leading customers such as Blackstone...Work at officeWorldwideFlexible hours
- ...and publicly traded, scaled operators in the post-... ...enterprise post-acute healthcare operators, from first... ...Articulation Lead discovery conversations... ...Partner closely with Customer Success and Deployment to ensure... ...and demos (including SMB ramp exposure), managing...Flexible hoursShift work
- ...Numeral is seeking a Customer Support Lead in the United States to build and scale a world-class support function. This role involves leading a team of over 20 representatives, improving customer support metrics like response rate and CSAT, and collaborating with cross...
$96.09k - $129.2k
...digitally transform their operations at scale. Working at Samsara means you’ll help... ...join a dynamic, creative team? Samsara’s Customer & Partner Education team is looking for a... ...connected operations platform, ensuring success throughout their journey. Across one:many...Full timeImmediate startRemote workRelocation packageFlexible hours$30k
Instant is hiring a Customer Success Lead to own and scale the entire post-sale customer experience, globally. Instants needs a leader who has seen this movie before - someone who has personally built and scaled a Customer Success org in a very fast growing startup. This...Live in$150k - $190k
Prime Security is hiring a Customer Success Leader in New York. This strategic role involves building and scaling the Customer Success function to operationalize Product Security, establishing metrics, and fostering executive relationships. Ideally, candidates will have...
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