Assistant Spa Director

Recreation/ Spa Director

Welcome to Pyramid Global Hospitality, where people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships.

Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers.

Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences.

Located along the shores of Chatham, Massachusetts, Chatham Bars Inn, a Forbes Five-Star resort, stands as a timeless beacon of hospitality, blending rich history with modern luxury on 25 oceanfront acres. With over a century of heritage, the Inn has captivated visitors with panoramic ocean views, impeccable service, and a commitment to preserving the essence of New England charm. The Inn has 217 rooms and suites, from the historic Main Inn to dozens of cottage-style buildings with flower-lined brick walkways and breathtaking views. Chatham Bars Inn is one of Cape Cod's most beloved destinations for family vacations, romantic getaways, and corporate retreats. Guests of the Inn are able to experience a series of authentic, first-hand Cape Cod experiences such as private cabana rentals along the Inn's private quarter-mile beach, an oceanfront pool, complimentary bike rentals, private bonfires, tennis courts, a full-service spa, and supervised Kids Crew sessions. The nearby 8-acre Chatham Bars Inn Farm provides the Inn's restaurants with over 100,000 pounds of produce seasonally and offers popular outdoor farm-to-table dinners at the farm each week. Beyond its picturesque setting and luxurious accommodations, Chatham Bars Inn is renowned for its culinary program. The resort has six different dining options, each offering a unique culinary experience showcasing the freshest local ingredients and innovative flavor. From its historic origins to its modern amenities and exquisite dining, the Inn continues to attract visitors with its charm, elegance, and unwavering dedication to excellence.

What you will have an opportunity to do:

• Assisting the Spa Director in managing the operation of the spa and the spa staff.
• Managing day-to-day activities of the spa.
• Promoting teamwork and motivation through daily communication.
• Ensuring prompt response and follow up to guest's needs.
• Assisting in hiring, planning, scheduling, and organizing staff to ensure proper coverage.
• Following through with new employees to ensure proper paperwork is complete and guiding the new employee through the orientation process.
• Managing and monitoring Spa Attendants.
• Managing all aspects of inventory to include purchasing, maintaining retail and back-bar products as well as monthly reporting.
• Assisting in managing the spa budget, payroll and labor costs.
• Ensuring that Chatham Bars Inn Standards are adhered to including Forbes, Preferred, and AAA.
• Ensuring that all staff are properly trained and that they have the tools and products to effectively carry out their daily tasks.
• Communicating and enforcing policies and procedures.
• Overseeing the development and implementation of internal training.
• Assisting in the design and formulation of protocols (Standard Operating Procedures).
• Scheduling and organizing staff treatment rooms to ensure proper coverage and optimal use.
• Point of contact for all Spa parties and groups.
• Additional duties requested by the Spa Director.

Pyramid Global Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations.