Training Manager

Training and Development Manager (Title and Escrow industry) We are seeking a highly motivated and detail‑oriented Training Manager to join our team. This associate drives excellence through the development of training content, structured onboarding experiences, and scalable learning systems that empower the broader team. Key Responsibilities Design, develop, and maintain engaging training materials including e‑learning modules, instructor‑led training guides, job aids, SOPs, videos, and reference documents. Partner with subject matter experts and department leaders to gather content and ensure its accuracy and relevance. Apply learning principles and instructional design best practices to all content creation. Regularly review and update existing training content to reflect process changes and system updates, including the operating playbook on Sharepoint. Manage a centralized training library to ensure all materials are organized, accessible, and current. Identify gaps in existing process knowledge across departments and develop targeted training solutions to address them. Conduct needs assessments and learning gap analyses to ensure training programs align with organizational priorities. Develop and track key training metrics (e.g., completion rates, assessment scores, time‑to‑competency) and report results to leadership. Support the rollout of new processes, systems, or tools by designing and delivering training programs in advance of implementation. Recommend improvements to training processes and workflows based on data, feedback, and best practices. Lead and facilitate new associate onboarding training sessions, ensuring all new hires are equipped with the knowledge and tools needed to succeed in their roles from day one. Develop and continuously improve a structured onboarding curriculum that covers company processes, systems, policies, and role‑specific expectations. Administer onboarding assessments and gather feedback from new hires to measure training effectiveness and identify areas for improvement. Qualifications Bachelor’s degree in Education, Instructional Design, Human Resources, Communications, or a related field; or equivalent work experience. 4 years of experience in training, instructional design, or a related learning and development role. Demonstrated experience developing training content and facilitating training sessions for adult learners. Experience with Learning Management Systems (LMS) and e‑learning authoring tools (e.g., Articulate 360, Adobe Captivate) preferred. Preferred Skills Experience in title & escrow, real estate technology, SaaS, or financial services. Strong written and verbal communication skills with the ability to present complex information clearly and concisely. Solid understanding of adult learning theory and instructional design methodologies (e.g., ADDIE, SAM). Highly organized with the ability to manage multiple projects and deadlines simultaneously. Analytical mindset with the ability to use data to evaluate training effectiveness and drive improvements. Collaborative team player who works effectively across departments and with all levels of the organization. Proficiency in Microsoft Office Suite (Word, PowerPoint, Excel); experience with design tools (e.g., Canva, Adobe Creative Suite) a plus. Self‑motivated and able to work independently without direct supervision of others. EEO Statement Lennar is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. Benefits Our Associates have access to comprehensive health insurance (Medical, Dental, Vision), a 401(k) retirement plan with up to a 5% company match, Paid Parental Leave, an Associate Assistance Plan, and an Education Assistance Program. Additional benefits include up to $30,000 in Adoption Assistance, generous vacation and paid time off, a New Hire Referral Bonus, significant Home Purchase Discounts, and various employee recognition programs. #J-18808-Ljbffr