Solutions Consultant (Customer Facing, Product Advocate)

Job Description

Job Description

About Concept3D

Founded in 2006, Concept3D is the trusted partner for creating immersive, accessible digital experiences through our connected suite of solutions that includes Interactive Maps, Centralized Event Calendars, 360 Virtual Tours and Room Reservation Software. We support a dynamic portfolio of industries with a focus on empowering Higher Education marketing professionals to tell their campus’s story.

Team Culture

We are a passionate, multi-talented team of self-starters dedicated to shaping the future of immersive, interactive digital experiences. At Concept3D, we thrive on creativity, collaboration, and a shared commitment to helping our clients engage and inspire their audiences through innovative technology. Our culture is rooted in our values of curiosity, accountability, inclusivity, and continuous learning.

Employees at Concept3D have the opportunity to gain a holistic understanding of the business, contribute cross-functionally, and work closely with leadership. We believe every voice matters and that great ideas can come from anywhere. With offices in Denver and Minneapolis and remote teammates across the country, we build a connected, collaborative culture wherever we work.

About This Role

We are seeking a sales-oriented Solutions Consultant to champion our newer Rooms offering and established Localist Events platform, accelerate deals, and help Account Executives win. You’ll support discovery calls, deliver compelling demos, and lead AE training for both products. This individual contributor role reports to the Director of Sales and supports our selling teams without owning pipeline or closing.

Core Responsibilities

• Full-cycle support (prospect → close): At the direction of Sales Leadership, engage across all funnel phases to create momentum—light prospecting into new personas/segments, partnering with AEs to advance evaluations, and supporting closing activities (stakeholder mapping, value validation, proposal support). 
• Sales engineering on live opportunities: Partner with AEs to conduct tailored discovery, articulate value, and deliver crisp demos for Rooms (primary) and Localist (secondary).
• Deal acceleration: Identify required stakeholders (e.g., operations, events, facilities, IT/business owners) and help AEs multi‑thread to progress deals through evaluations and approvals.
• Demo excellence: Maintain and continually improve demo scripts, talk tracks, objection‑handling, and FAQs; ensure AEs can confidently run winning Rooms demos.
• AI fluency: Use AI to improve productivity and accelerate sales support
• Content & collateral: Build/update decks, one‑pagers, talk tracks, and light proposal language that reinforce business outcomes for Rooms and Localist use cases.
• AE onboarding: Own product training plans, sessions, and materials for new AEs, averaging ~10 hours per quarter.
• Process & hygiene: Document discovery notes, next steps, and stakeholder maps; keep CRM entries accurate to support forecasting and handoffs to Client Success.
• Special projects (as needed): From time to time, support targeted experiments (e.g., new segments/messaging) in partnership with Sales Leadership
• GTM Improvement & Feedback Loop: Work on the business, not only in it—spot patterns across calls/deals, propose experiments, codify repeatable plays, refine ICP/personas and talk tracks, and feed structured insights to Product and Sales Leadership as the Rooms offering evolves.

• Customer evangelism: Represent Concept3D at industry events as a product and domain expert, partnering with Marketing on content and messaging.
• Customer engagement: Build customer and prospect relationships, lead initiatives such as the Customer Insights Panel, and bring customer feedback into internal decisions.

Requirements

About You

• 3–6+ years in client-facing SaaS roles (Sales Engineering, Solutions Consulting, or AE with strong demo/discovery ownership).
• Proven strength in discovery on live calls, matching problems to product capabilities, and simplifying complex topics without jargon.
• Demonstrated ability to accelerate deal momentum: stakeholder mapping, next‑step clarity, and objection handling.
• Online demo expertise; confident presenting to mixed business/technical audiences.
• Strong written and verbal communication; concise notes and crisp follow‑through.
• High ownership, self‑starter, and team‑first mindset; comfortable with change and iteration.
• Tools: Salesforce (required); familiarity with Salesloft, Google Workspace, and LinkedIn for research/outreach.
• Experience in higher education or events software is a plus, not required.
• Exceptional communicator, adept at distilling complex concepts into engaging and understandable content
• Strong presentation skills and public facing communication capabilities 
• Ability to operate at two altitudes: hands‑on execution and strategic improvement—working on the business by designing scalable processes, defining metrics, and driving continuous GTM refinements as the product matures.

Benefits

Why you'll love it here

• Check out our company page for more information on our Mission and Values.
• Competitive compensation. For this role our base salary is targeted at $105,000-$125,000 per year, dependent on experience and alignment with the role. 
• This role includes exciting opportunities for bonuses, commissions, and other rewards—because great work deserves to be rewarded! Details will be shared during the hiring process.
• Concept3D Equity. So you can share in Concept3D's success.
• Time off Policy which includes time to recharge, refresh and take time for yourself and family members.
• 6 weeks of 100% Paid Parental Leave to support the care and bonding time after the birth, adoption or placement of child via foster care + additional time available through Short Term Disability.
• Medical, Dental, Vision. Concept3D pays 100% of employee premiums on select plans.
• Life Insurance and Disability. Concept3D covers the full premium.
• 401(k). To help you save for the future, we match 75% up to 5% of your annual take home pay.
• Hybrid in Denver and Minneapolis, remote nationwide.
• Monthly and quarterly culture events to connect our teams.

The interview overview

Below you will find an outline of the interview plan for our Solutions Consultant. Please note that this is what we expect the process to look like; we may ask you for supplemental information or require additional steps before making a final decision.

• 30 minute phone screen
• 30 minute hiring manager interview
• 90 minute panel interview with several team members
• Candidate provides 3 references
• C3D sends offer

At Concept3D, we're building a diverse team that values candor, curiosity, and community. If you share these values and are interested in joining us, we'd love to talk with you even if you don't 100% meet the "about you" listed here. We don't expect anyone to have all the answers, as long as you're willing to learn and grow with us.

Concept3D is an Equal Opportunity Employer. We are building an inclusive and collaborative workplace, and we welcome team members regardless of gender/identity, sexual orientation, race or cultural background, religion, physical disability and age. 

How To Apply

Please apply via the Concept3D website here: