Veterinary Receptionist

Receptionist Position at Strothertowne Pet Hospital

When you join Strothertowne Pet Hospital, you are committing to a culture built on trust and clinical excellence for the companion animals of Lee Summit, MO. This dedicated small animal practice is recognized by the community, reflected in our excellent 4.8-star Google rating that demonstrates the trust clients place in our teammates every day. We believe the key to exceptional patient care starts with supporting the people who deliver it. We are looking for a dedicated professional who wants to take ownership of their career and do their best work in a highly supportive environment. To ensure every teammate succeeds, we offer robust support that goes beyond the local hospital walls. As part of a larger network, you have access to continuous educational resources and opportunities to expand your clinical skills, whether you are aiming for advanced certifications or leadership roles. We offer programs designed to help all teammates achieve their career goals, including financial support for becoming a credentialed technician and access to internal specialists for complicated cases. We know that feeling supported allows you to focus purely on medicine, and our commitment is to provide the operational assistance you need to manage your workflow effectively. Strothertowne Pet Hospital focuses exclusively on comprehensive small animal care, allowing you to deepen your expertise in general practice and preventative medicine. While we prioritize quality foundational care, complex medical cases are handled with confidence through the ready availability of internal specialty consultations across various disciplines. We encourage continued growth by fostering an environment where you can explore advanced diagnostics, participate in continuing education, and apply the latest techniques in veterinary medicine, ensuring our patients receive consistent, high-quality care backed by a dedicated team of experts. Lee Summit, MO, offers a wonderful blend of suburban comfort and dynamic community life. Situated just outside Kansas City, you gain the benefit of smaller town charm, excellent local amenities, and accessibility to a major metropolitan area without the daily hustle. It is an ideal location if you appreciate the Midwest lifestyle, offering excellent schools, parks, and cultural activities, making it an excellent place to settle down and truly connect with the families and pets you serve.

Job Description

At Mission Pet Health, we do things a little differently! As part of our hiring process, we invite candidates to complete a short online assessment so we can better understand your skills and strengths. If you are being considered for the position, you will receive an e-mail from a Mission Pet Health recruiter with a link to complete the assessment at your convenience. Please be sure to check your spam or junk folder - sometimes these messages get filtered out.

Your Impact as a Receptionist

• Be the Director of First Impressions: You'll manage a multi-line phone system, greet clients with a positive attitude, and ensure every interaction reflects our commitment to compassionate care.
• Ensure Seamless Care Coordination: You'll maintain accurate medical records, manage appointment schedules, and handle financial transactions, keeping the hospital running smoothly and efficiently.
• Advocate for Pet Health: You'll be a key partner in pet wellness, educating clients on preventative care and other hospital services to ensure every pet gets the best care possible.
• Embody Compassion and Empathy: You'll be a calming presence for clients, demonstrating empathy and respect in every situation and treating each pet like your own.

What You'll Bring to the Team

• A passion for providing excellent customer service and a genuine love for animals.
• Exceptional communication skills with the ability to manage stressful situations with good judgment and a positive attitude.
• Strong organizational skills with the ability to prioritize and multitask in a fast-paced environment.
• A collaborative, team-first mindset and the ability to work both independently and with direction.
• Experience with veterinary software is preferred. A flexible schedule, including some weekends and holidays, is required.

Responsibilities and Benefits

How You're Supported

As part of the Mission Pet Health family, you get the stability of a local practice backed by the comprehensive benefits and resources of a larger network. The focus is on investing in you, so you can focus on what you love. Note: Our comprehensive benefits package is designed to support you at every stage. Eligibility for specific benefits varies based on your role and hours worked.

Competitive Compensation

A competitive hourly rate or salary based on your experience and role.

Health & Wellbeing

We offer comprehensive coverage options including Medical, Dental, and Vision insurance, along with access to our Employee Assistance Program (EAP) for all teammates.

Financial Security

Plan for your future with our 401k retirement options and additional financial protection benefits like Life Insurance and Disability coverage.

Commitment to Growth

We support your career goals with opportunities for professional development, including educational assistance for qualified teammates to enroll in AVMA-accredited veterinary technician programs.

The Power of a Network

Join a nationwide community of over 20,000 veterinary professionals who share a passion for collaboration, career growth, and sharing best practices.

Valuable Perks

Enjoy discounted veterinary care for your own pets, access to an online discount platform, and free 24/7 access to doctors through Teladoc.

About Mission Pet Health

Mission Pet Health was founded by veterinarians on the belief that local practices thrive with clinical autonomy, collaboration, and medical excellence. The organization provides world-class support to its 850+ hospital teams on a hyper-local basis so they can focus on what matters most: the medicine, their patients, and their team culture. Learn more at missionpethealth.com.

Driving the award-winning culture are the WAG values – Work Together, Amaze, and Grow. Mission Pet Health is veterinarian-led, people-focused, and on a mission to be the best place to work in veterinary medicine. We are proud to be recognized as a 2025 "Most Loved Workplace," ranked #2 in America's Top 100 and #1 in veterinary care.

Reasonable Accommodations: Applicants with disabilities may be entitled to reasonable accommodation. Please contact View email address on click.appcast.io with your request and contact information.

EEO Statement: Mission Pet Health is an equal opportunity employer. We embrace diversity and are committed to creating an inclusive environment for all employees.