Customer Experience Representative - Alexandria Airport

$14.96 per hour

Enterprise Rent-A-Car

Overview

Enterprise Mobility operates the Enterprise Rent-A-Car, National Car Rental, and Alamo car rental brands and has frequently been named one of the top places to work. Enterprise Mobility is the largest and fastest growing privately owned automotive rental and leasing company in North America and we are hiring now! We are working towards our shared vision to be the world's best and most trusted mobility company.

The National/Alamo brand of Enterprise Mobility has an exciting opportunity for a Customer Experience Representative (CXR). The Customer Service Representative provides superior, friendly, and efficient transactions and offering company approved services and products to provide a positive experience for all customers. This position also facilitates the rental process through verification and documentation of all necessary driver information to provide for an efficient and timely rental and return experience.

This position pays $14.96 / hour and is located at the Alexandria Airport located at 1100 Frank Andrews Blvd Alexandria, LA 71303.

We offer a robust Benefits Package including, but not limited to:

* Paid time off

* Employee discount

* Retirement savings plan

* Extended Health Benefits (Medical, Prescription Drug, Dental and Vision)

* Life Insurance

* Training and development

We have the followin schedule available:

* Monday: 3:00pm to 11:00pm

* Tuesday: 3:00pm to 11:00pm

* Wednesday: OFF

* Thursday: OFF

* Friday: 3:00pm to 11:00pm

* Saturday: 3:00pm to 11:00pm

* Sunday: 3:00pm to 11:00pm

Enterprise Mobility is a leading provider of mobility solutions, owning and operating the Enterprise Rent-A-Car, National Car Rental and Alamo Rent A Car brands through its integrated global network of independent regional subsidiaries. Enterprise Mobility and its affiliates offer extensive car rental, carsharing, truck rental, fleet management, retail car sales, as well as travel management and other transportation services, to make travel easier and more convenient for customers.

Privately held by the Taylor family of St. Louis, Enterprise Mobility together with its affiliate Enterprise Fleet Management manages a diverse fleet of 2.4 million vehicles and accounted for nearly $38 billion in revenue through a network of more than 9,500 fully-staffed neighborhood and airport rental locations in more than 90 countries and territories.

Responsibilities

We are hiring now for immediate openings. Responsibilities include:

* Meet and greet customers in a professional, friendly, and timely manner

* Provide superior, efficient customer service by understanding and communicating rental terms and conditions, vehicle features and other services

* Use Company approved sales and service techniques to determine customer needs and offer optional protection products, upgrades, fuel options and other additional equipment

* Offer additional customer assistance by offering directions, maps, local area information, and appropriate service information

* Answer incoming calls for reservations, rate quotes, general questions and answers, provide information and resolution for customers, other branches, and other vendors

* Place outgoing calls for callback management, and miscellaneous calls as assigned

* Assist to assess condition of rental upon return

* Notify Management of any known customer problems

* Notify Management of any known vehicle problems and any required vehicle maintenance

* Continuously build knowledge and skills, pursue on the job training and development opportunities and any company sponsored classroom training

* Perform miscellaneous and backup duties job-related duties as assigned

* Seek to improve job performance through self-assessment, skill development, training and goal setting

* Maintain a regular and reliable level of attendance and punctuality

* Perform miscellaneous job-related duties as assigned

Equal Opportunity Employer/Disability/Veterans

Qualifications

* Must be at least 18 years old

* High School Diploma or G.E.D. required

* Must have a minimum of 1 year of customer service experience

* Must have a minimum of 1 year of sales experience

* Must have a valid driver's license with no more than 2 moving violation and/or at-fault accident on driving record in the past 3 years

* No drug or alcohol related conviction on driving record in the past 5 years

* Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future.

Apply

Vacancy posted 3 days ago

Similar jobs that could be interesting for youBased on the Customer Experience Representative - Alexandria Airport in Alexandria, LA vacancy

Customer Service Representative: Alexandria, LA
...Full-Time Customer Service Representative: Alexandria, LA We are looking for the best of the best full-time customer service representative. Do you... ...a positive, team environment to enhance the customer experience, maintaining a clean and professional office environment...
Suggested
Full time
Contract work
Temporary work
Work at office
American Cash Advance Company
Alexandria, LA
3 days ago
Retail Sales Associate - Alexandria
$13 per hour
...Description Job Description Retail Sales Representative – Louisiana, USA Job Type: Full-time... ...performance Work Location: Alexandria, LA (In-person) Overview JOIN... ..., mobile sales, cable, internet, or customer service experience who is comfortable working in a fast...
Suggested
Hourly pay
Full time
Currently hiring
Flexible hours
Shift work
Afternoon shift
RedLion Mobile
Alexandria, LA
1 day ago
Customer Service Representative
$15 per hour
...Your Opportunity Customer Service Representative Check Into Cash Alexandria, LA As a Customer Service Representative (CSR), you'll help people in your... ...payments) while providing exceptional in-store experiences. Many of our senior leaders launched their careers...
Suggested
Hourly pay
Full time
Temporary work
Casual work
Work at office
Local area
CCF Holdings LLC
Alexandria, LA
4 days ago
Customer Support Representative
...As a Customer Support Representative, you will be responsible for providing exceptional assistance to customers and ensuring their satisfaction... ...to help identify trends and enhance the overall customer experience. To succeed as a Customer Support Representative, you...
Suggested
Novartis Pharmaceuticals
Alexandria, LA
4 days ago
Customer Service Representative
...Job Opportunity Do you thrive on making a positive, lasting impact on people? Do you have customer service experience? Are you looking for an opportunity to learn a new industry, with paid on the job training? Do you want multiple opportunities to advance your...
Suggested
Temporary work
Work at office
Local area
Security Finance
Alexandria, LA
1 day ago
Customer Service Representative - State Farm Agent Team Member
...nine who are dedicated to serving our customers at a high level. I originally planned... ...DESCRIPTION: As a Customer Service Representative - State Farm Agent Team Member with... ...generate the kind of exceptional customer experiences that reinforce the growth of a...
Work at office
Local area
Brian Thomson - State Farm Agent
Alexandria, LA
2 days ago
Optical Retail Sales Associate FT Alexandria, LA #061
...labs in stores, eye exams and same-day delivery on glasses — our customers never miss a moment. Now, you can join one of the nation’s top... ...High School Diploma or GED Optical industry experience is a plus! Excellent communication skills, both verbal and written...
Full time
Temporary work
Local area
Flexible hours
Eyemart Express
Alexandria, LA
18 days ago
Part Time Retail Salesperson
...everyone belongs. We are committed to creating a culture of belonging focused on delivering exceptional fragrances and experiences to our customers. We focus on recruiting, retaining, and advancing top talent. In addition, we work to improve our communities and our planet...
Weekly pay
Daily paid
Temporary work
Part time
Local area
Work from home
Shift work
Weekend work
Afternoon shift
Bath and Bodyworks
Alexandria, LA
4 days ago
Information Desk Representative
...High School diploma or GED required. Two years' customer service or receptionist experience in a medical facility preferred. Strong interpersonal... ...DEMANDS # The physical demands described here are representative of those that must be met by an employee to successfully...
Full time
Work at office
Central Louisiana Ambulatory
Alexandria, LA
1 day ago
Customer Relations Representative - State Farm Agent Team Member
$40k - $60k
...Customer Relations Representative - State Farm Agent Team Member As a Customer Relations Representative - State Farm Agent Team Member with Billy... ..., you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency...
Billy Gothreaux - State Farm Agent
Ball, LA
3 days ago
Customer Service Representative - State Farm Agent Team Member
$36k - $50k
...Customer Service Representative - State Farm Agent Team Member As a Customer Service Representative - State Farm Agent Team Member with Billy... ...Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance...
For contractors
Billy Gothreaux - State Farm Agent
Ball, LA
4 days ago
Sales Coordinator Remote
$69k
...Description Job Description Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position... ...communication and relationship-building skills Sales or customer service experience is helpful but not required Qualifications Laptop...
Remote job
Work from home
Flexible hours
HMG Careers
Alexandria, LA
more than 2 months ago
Front Desk Receptionist - Overnight
...MCR Hotels - 3830 Alexandria Mall Drive - Responsibilities: Greet guests and assist with check-in/check-out with a smile; Maintain knowledge of hotel facilities and amenities; Ensure cleanliness and safe environment; Process audits and security procedures overnight; Assist...
Night shift
MCR Hotels
Alexandria, LA
23 hours ago
Customer Account Representative
$37k - $45k
...SHOWTYME HOME FURNISHINGS location in Alexandria, (Showtyme is a subsidiary of... ...Affordable Home Furnishings as a Full-Time Customer Account Representative and be part of a dynamic team... ...empathy will shape a positive shopping experience, ensuring that our clientele leaves...
Full time
Work from home
Flexible hours
Afternoon shift
Affordable Home Furnishings
Alexandria, LA
6 days ago
Consumer Loan Specialist - Sales Customer Service
$32k
...Consumer Loan Specialist, you will be a key team member in the branch. Your primary responsibility is to ensure a positive total customer experience while originating consumer loans, completing loan applications, developing strong customer relationships and meeting sales...
Hourly pay
Temporary work
Work at office
Flexible hours
Republic Finance
Alexandria, LA
2 days ago
Sales Consultant - Hixson Ford Alexandria
$36k
...Description Sales Consultant - Hixson Ford Alexandria If you’re ready to kick your sales... ...to turn your sales skills, excellent customer service and industry expertise into... ...with 5 day work week. Education and/or Experience ~ While experience, education and prior...
Flexible hours
Hixson Auto Group
Alexandria, LA
a month ago
Customer Service Representative - State Farm Agent Team Member
...042006, then spent 15 years as a District Manager. That experience shaped my approach to leadership and helped me create a... ...and high-performing agency. ROLE DESCRIPTION: As a Customer Service Representative - State Farm Agent Team Member with Billy Gothreaux - State...
Full time
Part time
Work at office
Flexible hours
Billy Gothreaux - State Farm Agent
Ball, LA
26 days ago
Customer Relations Representative - State Farm Agent Team Member
...042006, then spent 15 years as a District Manager. That experience shaped my approach to leadership and helped me create a... ...and high-performing agency. ROLE DESCRIPTION: As a Customer Relations Representative - State Farm Agent Team Member with Billy Gothreaux - State...
Full time
Part time
Work at office
Flexible hours
Billy Gothreaux - State Farm Agent
Ball, LA
28 days ago
Sales Account Representative
...join us and take their career to the next level! While prior experience in sales or leadership is a plus, it's not required—we're seeking... ...of your territory. Core Responsibilities: Utilize our customized Salesforce CRM to curate leads and generate clients while...
Weekly pay
Work experience placement
Local area
Alleviation Enterprise LLC
Pineville, LA
9 days ago
Receptionist - State Farm Agent Team Member
$24k - $34k
...to providing exceptional service to our customers. We are currently seeking a dynamic... ...projects. Qualifications: Previous experience in a receptionist or customer service... ...their dreams. We are located in Alexandria, LA and help customers with their insurance...
For contractors
Work at office
Gary Clark - State Farm Agent
Alexandria, LA
23 days ago
CUSTOMER SERVICE / SALES REPRESENTATIVE
...have tons of fun in the process. As a Sales Representative you'll be responsible for dealing with customers, answering queries, selling goods, handling payments... ...as well as great growth potential. Prior experience as customer service, account executive, sales rep...
Full time
RNR Tire Express and Custom Wheels - Midland, TX
Alexandria, LA
27 days ago
Customer Services Representative, Customer Service
...Greets and assists customers at front desk or drive-through window with utilities services or ticket window and telephone at the zoo... ...telephone calls appropriately, answers routine questions, and explains basi Customer Service, Representative, Customer, Service, Retail...
City of Alexandria Louisiana
Alexandria, LA
2 days ago
Retail Sales Associate
$18.22 per hour
...Canteen Service (VCS) located at the Alexandria, LA , VA Medical Center, is seeking Retail... ...America’s Heroes Duties: Assists customer in locating products & provides... ...information to enhance their shopping experience. Handles sales transactions efficiently...
Hourly pay
Seasonal work
Work at office
Immediate start
Veterans Canteen Service
Pineville, LA
7 days ago
Outside Sales Representative
$50k
...Louisiana Cat has been proud to represent Caterpillar® for 4... ...We have been providing our customers with the highest quality Cat... ...position will cover the the Alexandria territory. The person in this... ...years outside product sales experience Highly Preferred: Knowledge...
Temporary work
Work at office
Local area
Relocation
Louisiana CAT
Alexandria, LA
24 days ago
Commercial Truck Salesman - GMC Trucks
$20k - $200k
...offers a unique opportunity to build strong customer relationships and contribute to the... ...of a well-established dealership in Alexandria, LA. Responsibilities Identify and... ...departments to ensure a seamless sales experience. Negotiate sales contracts and close...
Walker Automotive
Alexandria, LA
4 days ago
Inside Sales Associate
...an Inside Sales Associate to join our team! You will resolve customer questions and offer solutions to drive company revenue. Responsibilities... ...keep store orderly and clean Qualifications: Previous experience in sales, customer service, or other related field Ability...
Caplans Inc
Alexandria, LA
1 day ago
Office Administrative Assistant
...Administrative Assistant serves as the first point of contact for clients and visitors, delivering a professional and welcoming experience both in person and over the phone. This role provides essential administrative and operational support to the accounting departments...
Summer work
Work at office
Hannis T. Bourgeois
Alexandria, LA
11 days ago
Territory Sales Representative
...CuranaHealth.com. Territory Sales Representative Join Curana Health and... ...high-quality, consultative experience. You will independently... ...education, and exceptional customer service. Internally, this role... ...located in or near the Alexandria area especially well positioned...
AllyAlign Health
Alexandria, LA
1 day ago
Dock & Housekeeping Store Associate
...Dillard's - Alexandria Mall @ 3437 Masonic Dr - [Retail Associate / Store Receiver / Team Member / Both PT & FT schedules available] -... ...at Dillard's, you will: Unload and process freight to ensure customers stay up to date with the newest fashion trends; Clean the store...
Immediate start
Dillard's
Alexandria, LA
1 day ago
Sales Associate / Jewelry Consultant - Zales - Alexandria Mall - Alexandria, LA
...unique sparkle, and we find ways to empower them to help our customers Celebrate Life and Express Love. Zales is part of Signet Jewelers... ...our Sales Team you are responsible for providing a superior experience to our valued customers. In addition, you will: Engage customers...
Base plus commission
Full time
Part time
Seasonal work
Immediate start
Flexible hours
Night shift
Weekend work
Signet Jewelers
Alexandria, LA
more than 2 months ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to Customer Experience Representative - Alexandria Airport. Be the first to apply!