Clinical Pharmacy Technician

Job Description

Job Description

VALLEY VITALCARE

Clinical Pharmacy Technician

The engine room of the patient journey — owning order readiness so therapy is prepared, accurate, and on time.

Job Family: Pharmacy & Clinical Operations Track: Individual Contributor FLSA: Non-Exempt (Hourly)

The Clinical Pharmacy Technician owns order readiness in the patient journey at Valley Vital Care, moving therapy from order entry and refill coordination to lab and supply readiness. Working under pharmacist supervision, the technician ensures orders are accurate, documentation in CareTend is clean, and therapy stays on schedule — in tight coordination with nursing and intake, and without compromising safety. Clinical Pharmacy Technicians work across three levels (I, II, III), advancing as they demonstrate greater autonomy, certification, and specialty experience.

All Clinical Pharmacy Technicians are responsible for the following:

• Enter and process medication orders and refills in CareTend under pharmacist supervision.

• Own lab requests and results needed for dosing and verification.

• Prepare and stage medications and supplies so scheduled treatments start on time.

• Monitor and log refrigerator, freezer, and room temperature and humidity.

• Own refill reminders and treatment timing with nursing and the patient coordinator.

• Maintain accurate inventory counts and flag shortages or recalls.

• Drive prior authorization and shipment coordination as needed.

• Keep records audit ready: logs, expiration checks, and documentation.

Each level carries every responsibility of the level below, plus the functions listed. A teammate is placed at the highest level whose essential functions they can perform independently and to standard.

Performs core technician tasks (stocking, expiration checks, lab requests, refill and order coordination) under direct pharmacist supervision.

Qualifications:

• High school diploma or equivalent

• Pharmacy technician registration (state board) required

• CPhT certification preferred or in progress

• 0 to 1 year pharmacy experience

Owns the full clinical technician scope independently, including CareTend lab entry and temperature and humidity monitoring, with pharmacist sign off only where required.

Added responsibilities:

• Work the full technician scope independently, with pharmacist sign off only where required.

• Own lab coordination and temperature and humidity monitoring for the site.

• Resolve order and insurance discrepancies without routine escalation.

Qualifications:

• State registration; CPhT certification required

• 1 to 3 years pharmacy technician experience

• Proficient in CareTend order entry and lab coordination

• Specialty or infusion experience preferred

Handles complex coordination, leads quality checks, and trains other technicians. Owns a workflow area for the site or market.

Added responsibilities:

• Lead quality checks and resolve complex order or coordination issues.

• Train and check off new technicians; maintain competency records.

• Own a workflow area (inventory, lab coordination, or dispensing) for the site or market.

• Identify recurring operational barriers, recommend improvements, and help standardize best practices.

Qualifications:

• State registration; CPhT certification required

• 3+ years, including infusion or specialty pharmacy

• Advanced or specialty certification preferred

• Demonstrated trainer and quality lead

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