Delivery Advocate

Job Description

Job Description

Overview

Founded in 1967, ImageFIRST is the largest healthcare linen rental and laundry services provider to medical facilities throughout the continental United States and Puerto Rico, with a specialty in serving the healthcare market.

Check out our company page: 

Responsibilities

Job Responsibilities:

Deliver products to and from our clients as required. Create a positive moment with every interaction by maintaining positive communication with all employees at your location and all client contacts.  Operate company equipment safely and responsibly, comply with applicable rules and regulations relating to safety and operation of commercial motor vehicles. Work with your local team to facilitate all clients needs.

• Load truck : Ensure complete load is loaded in accordance with delivery manifest.
• Unload Truck : Ensure all product is removed from truck and truck is cleaned and sanitized.
• Truck Maintenance: timely communication of repairs, PM, accidents
• Team Meetings: Attend team meetings as required
• Support:  Promote our values and the ImageFIRST way to build the company by positively impacting the lives of our associates, our community, our customers and their patients.
• Customer Relationships : Identify and resolve customer concerns, ensure customer satisfaction with deliveries, develop positive relationships with principal customer contacts, maintain enthusiastic and professional attitude and maximize customer contract term.

Job Requirements

• Must possess a professional appearance
• Must be able to consistently lift 35 pounds
• Must be able to drive a commercial motor vehicle for up to 10 hours on a daily basis
• Must possess a minimum of High School Diploma or equivalent
• Must possess a valid Driver’s License and have an excellent driving record
• Should possess a sense of direction/knowledge of area
• Must possess exceptional customer service skills
• Must have effective written and verbal communication skills

Essential Job Responsibilities include but are not limited to the following:

• Knowledge : Practical insight specific to the textile services industry and operations.
• Decision Making:  Identify problem/root causes and develops alternative courses of action and makes decisions that are based on logic assumptions which reflect factual information.
• Communication : Excellent oral, written, phone and face to face communication skills with associates, customers and managers.

Qualifications

Required Competencies:

• Be Respectful: Value all we come in contact with
• Be Remarkable: Create a positive moment with every interaction
• Be Safe: Keep ourselves and those around us safe
• Be Honest: Be guided by truthfulness in all we do  

Benefits:

• Weekly pay
• Medical, Dental, Vision 
• Pet, Legal, and Hospital Indemnity Insurance 
• 401k (match)
• Paid Time Off Package
• Paid Parental Leave
• Tuition Reimbursement 
• Referral Program
• Great company culture
• Collaborative team environment 

EOE / Drug-Free Workplace 

We are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by applicable law.  We are fueled by the talent, passion, and diversity of our associates.