General Manager

At Tropical Smoothie Café, we inspire a healthier lifestyle by serving amazing food & smoothies with a bit of tropical fun! Our General Manager is key to delivering on this promise which is driven by our four values: Solid Relationships, Playing to Win, Creative Spirit and Living Better.

Requirements

Minimum of 2 years of managerial experience in the restaurant or fast-casual field required.

Experience recruiting, hiring, training & developing employees.

Experience in growing sales & providing excellent customer service.

Demonstrated ability to drive operational excellence in both front of the house & back of the house.

Must have a proven track record of managing cost of goods & labor.

Strong skills in understanding P&L reports & budgets.

Basic computer skills, including Microsoft Word, Excel and Outlook.

Effective verbal & written communication skills.

Must have open availability!

Duties & Responsibilities

Monitor sales growth & cost control of the café against the budgeted expectation & historical performance, to ensure that profit goals are met.

Maintains & exceeds customer expectations to build brand loyalty.

Presents a consistent, professional image of the café & crew by maintaining all sanitation & appearance standards.

Communicates & stays updated on all marketing & promotional materials.

Executes marketing & sales programs, following appropriate guidelines.

Builds café sales by cultivating relationships in the business community & initiating local store marketing campaigns.

Benefits

NO LATE NIGHTS!(Store closes at 9pm)

Paid time off*

Great Pay!

Strong Bonus Structure!

*after one year
Work schedule

• 10 hour shift
• Weekend availability
• Holidays

Supplemental pay

• Bonus pay

Benefits

• Paid time off
• Employee discount