Dispatcher

We are a local West Michigan trucking company. Looking for a dispatcher. We are growing steadily and are seeking an additional full-time dispatcher to join our team. If you are looking for a great work environment and excellent growth potential this is the company for you! Qualified candidates must be able to perform the following day-to-day tasks: - Must be able to work in a fast pace environment - Must be able to make COLD CALLS to customers and brokers on a daily basis and negotiate - Book freight, plan and dispatch our over-the-road semi-truck drivers - Utilize brokers and load boards to effective seek-out freight options as needed - Ensure drivers are on-schedule and operate with legal hours-of-service limits - Candidates must meet the following requirements in-order to be considered for employment: - Must have a minimum of 2 years of recent experience in a Dispatch capacity, operating in a truckload environment (semi-tractor/trailer) and have a strong working knowledge of logistical operations. - Must Understand FMCSR with a specific focus on Hours of Service and a good working knowledge of E-Logs. - Must possess excellent customer service skills, including the ability to direct drivers, address customer concerns and resolve problems in a timely and professional manner. - Must have strong computer skills, be proficient with Microsoft Office (Word, Excel) and dispatch programs such as Prophecy , DAT and Truck-stop, have excellent communication skills, both written and verbal. - Must be self-sufficient, well-organized, and a self-starter. - Coordinating transportation providers to ensure prompt and proper movement of shipments. - Reviewing purchase orders and shipping documents to ensure accuracy. - Making shipping arrangements as necessary. - Tracking and fixing shipping errors. - Preparing accurate bills and invoices. - Customer Cold Calls and manage Brokers inquiries on a daily basis. - Managing distribution and shipment budgets. - Ensuring that the quality of all services provided meets the required standards. - Knowledge of DAT & Internet Truck Stop The position is full-time on SITE ONLY and must have reliable transportation to and from work, this is not 1099 or contract-based.