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Pro Customer Service/Sales

The Home Depot

Pro Customer Service Sales – The Home Depot The Home Depot Pro Customer Service/Sales Team is dedicated to delivering an exceptional experience for professional customers, including contractors, property owners, and commercial clients. Job Overview The team supports every stage of the Pro customer journey, from efficient order fulfillment and safe loading to expert product recommendations and tailored delivery solutions. Pro Customer Service/Sales Team members build and maintain professional relationships with Pro customers, proactively driving sales through product knowledge, loyalty programs, and tailored recommendations, while providing outstanding service based on unique project needs. Responsibilities Support all stages of the Pro customer journey, from order fulfillment and safe loading to expert product recommendations and tailored delivery solutions. Build and maintain professional relationships with Pro customers, proactively driving sales through product knowledge, loyalty programs, and tailored recommendations. Meet monthly sales goals and other metrics to drive store sales. Assist at the Pro Desk, load materials, manage deliveries, and provide specialized paint and product knowledge to ensure each Pro customer’s project is a success. Collaborate with teammates to maintain a clean, organized, and safe environment, resolve delivery issues, and communicate Home Depot’s advantages over competitors. Support store goals by monitoring inventory, executing sales initiatives, and upholding the highest standards of customer service and safety. Possibly communicate in multiple languages; bilingual communication may be preferred at certain locations. Qualifications Proven customer‑service experience and ability to sell in a collaborative, team‑centered environment. Strong communication and problem‑solving skills. Commitment to maintaining a safe and organized workplace. Ability to work flexible hours, including evenings and weekends as needed. Knowledge of Home Depot products and services is a plus. Job Details Seniority level: Not Applicable Employment type: Full‑time Job function: Other Industry: Consumer Services #J-18808-Ljbffr The Home Depot

Vacancy posted 6 days ago
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