Account manager

job summary:
What you're great at

Leading and managing digital-first marketing and experience initiatives across primarily owned channels (web, mobile, email marketing, content platforms, content hubs, personalization, performance).

Acting as a strategic thought partner to marketing leaders by helping shape problems, define success, and identify the right digital solutions.

Translating business objectives into clear briefs and measurable outcomes.

Partnering closely with Account Planning, Creative, UX, Research, Technology, and Program Management to deliver a unified, experience-led point of view.

Guiding work through discovery, concepting, design, build, and optimization, ensuring work ladders back to strategy and user needs.

Providing clear, actionable, and experience-informed feedback that strengthens outcomes.

Using data, performance metrics, and insight to evaluate success, inform recommendations, and continuously evolve work.

Facilitating prioritization and tradeoff discussions, balancing speed, quality, risk, and impact.

Managing expectations across stakeholders, identifying risks early, and confidently recommending pivots or alternative approaches when needed.

Communicating complex digital concepts clearly and persuasively to both technical and non-technical audiences.

location: Austin, Texas
job type: Contract
salary: $38.75 - 43.75 per hour
work hours: 8am to 5pm
education: Bachelors


responsibilities:

What you're great at

• Leading and managing digital-first marketing and experience initiatives across primarily owned channels (web, mobile, email marketing, content platforms, content hubs, personalization, performance).
• Acting as a strategic thought partner to marketing leaders by helping shape problems, define success, and identify the right digital solutions.
• Translating business objectives into clear briefs and measurable outcomes.
• Partnering closely with Account Planning, Creative, UX, Research, Technology, and Program Management to deliver a unified, experience-led point of view.
• Guiding work through discovery, concepting, design, build, and optimization, ensuring work ladders back to strategy and user needs.
• Providing clear, actionable, and experience-informed feedback that strengthens outcomes.
• Using data, performance metrics, and insight to evaluate success, inform recommendations, and continuously evolve work.
• Facilitating prioritization and tradeoff discussions, balancing speed, quality, risk, and impact.
• Managing expectations across stakeholders, identifying risks early, and confidently recommending pivots or alternative approaches when needed.
• Communicating complex digital concepts clearly and persuasively to both technical and non-technical audiences.

qualifications:
What you bring

3-8 years of experience in account leadership, account strategy, or client partnership roles within a digital, creative, or integrated agency.

Robust understanding of digital experience delivery, including UX, content systems, platforms, performance measurement, and email marketing operations.

Comfort working in cross-functional, agile environments with designers, strategists, technologists, and analysts.

A user-centered mindset with a robust appreciation for experience design and customer journeys.

Ability to connect strategy, creative, and technology into cohesive recommendations.

Confident presenter and communicator with a clear, persuasive writing style.

High emotional intelligence and situational awareness-you know how to read the room and adjust.

Robust organizational skills and attention to detail in fast-moving environments.

Curiosity-driven problem solving and a passion for continuous learning and digital upskilling.

A proven track record delivering medium to large-scale digital initiatives and getting them over the finish line.

Experience in highly regulated industries (financial services, healthcare, etc.) is a plus.

Prior digital marketing experience is required.

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Randstad Digital, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact View email address on click.appcast.io.


Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad Digital offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).


This posting is open for thirty (30) days.