Operational Excellence Consultant

Operational Excellence Consultant

Brooksource Engineering Services

Location: Indianapolis, IN (On-Site)

Duration: 12-Month Contract (High Likelihood of extension)

Industry: Pharmaceutical Manufacturing / Medical Device Operations

About the Opportunity

Brooksource Engineering Services is seeking an Operational Excellence Consultant to support the Device Management organization of a leading Indianapolis-based pharmaceutical manufacturing partner. This consultant will play a key role in advancing Continuous Improvement and Operational Excellence initiatives across a complex device manufacturing network. The role will focus on process mapping, Lean assessments, operational excellence consulting, training facilitation, documentation standardization, and project coordination to help drive organizational effectiveness and process maturity. The ideal candidate brings a blend of Operational Excellence, Continuous Improvement, process improvement, and project coordination experience within a manufacturing, life sciences, or regulated environment.

Key Responsibilities

Operational Excellence & Continuous Improvement

• Support execution of Operational Excellence and Continuous Improvement initiatives across the organization.
• Facilitate structured problem-solving and root cause analysis activities.
• Provide consultation and guidance to teams seeking process improvement support.
• Identify operational inefficiencies and improvement opportunities.
• Promote adoption of Lean and Continuous Improvement methodologies.

Process Mapping & Documentation

• Facilitate process mapping workshops with business stakeholders.
• Develop and maintain current-state and future-state process maps.
• Create standardized workflow documentation and operating procedures.
• Support governance and management of process documentation repositories.
• Drive process visibility, consistency, and standardization across teams.

Lean Assessments & Improvement Activities

• Conduct Lean assessments, waste walks, and operational reviews.
• Evaluate adherence to standard work and established processes.
• Document findings, recommendations, and improvement opportunities.
• Support implementation and tracking of corrective actions.

Training & Facilitation Support

• Coordinate and facilitate Continuous Improvement training activities.
• Support development and maintenance of training materials and resources.
• Assist with tool adoption, communication, and engagement efforts.
• Partner with stakeholders to reinforce Operational Excellence best practices.

Program & Project Coordination

• Support Continuous Improvement operating model initiatives and governance activities.
• Maintain project plans, action logs, meeting notes, and status reports.
• Coordinate project meetings and follow-up actions.
• Develop leadership presentations, dashboards, and routine updates.
• Track initiative progress, milestones, risks, and deliverables.

Knowledge Management & Communication

• Support standardization of Teams, SharePoint, and other collaboration platforms.
• Assist with documentation, communication planning, and knowledge-sharing processes.
• Maintain program documentation and Continuous Improvement resources.
• Support organizational communication and stakeholder engagement activities.

Required Qualifications

• Bachelor's degree in Engineering, Industrial Engineering, Operations Management, Business, Supply Chain, or a related field.
• 4+ years of experience in Operational Excellence, Continuous Improvement, Process Improvement, Lean Manufacturing, or related disciplines.
• Experience facilitating process mapping, workflow analysis, and business process documentation.
• Strong project coordination and stakeholder management skills.
• Experience facilitating root cause analysis and structured problem-solving efforts.
• Proficiency with Microsoft Office Suite, Teams, SharePoint, and collaboration tools.
• Excellent communication, facilitation, and presentation skills.

Preferred Qualifications

• Experience within pharmaceutical, medical device, life sciences, healthcare, or other regulated manufacturing environments.
• Lean, Six Sigma, Kaizen, or Continuous Improvement certification.
• Experience supporting Operational Excellence programs or CI operating models.
• Familiarity with change management and organizational effectiveness initiatives.
• Experience developing executive presentations, dashboards, and performance reporting.

What Success Looks Like

• Improved process visibility, documentation, and standardization.
• Successful execution of Continuous Improvement initiatives and operational excellence projects.
• Increased adoption of Lean and Continuous Improvement tools and methodologies.
• Strong governance, communication, and project tracking practices.
• Sustainable operational excellence processes that support long-term organizational growth.
• Effective partnership with business leaders and stakeholders to solve operational challenges.

Why Brooksource Engineering Services

Brooksource Engineering Services partners with leading manufacturing, life sciences, and technology organizations to deliver engineering, operational excellence, project delivery, and workforce solutions. Our consultants work alongside client teams to solve complex business challenges, improve operational performance, and accelerate strategic initiatives.