MWR Recreation Assistant (Golf)

Job Title

Golf Pro Shop Sales Associate

Duties

The Golf Pro Shop Sales Associate is responsible for a variety of tasks including:

• Selling all types of golf equipment and apparel for both ladies and men.
• Using Point of Sale (POS) systems to accept payments for sales, green fees, golf cart fees, and equipment rentals.
• Managing a change fund and completing daily activity reports.
• Ensuring proper deposit of cash receipts in accordance with established cash handling procedures.
• Taking reservations for tee times.
• Checking identification of all patrons to ensure only authorized persons utilize the facility.
• Assisting, advising, and providing information to patrons.
• Answering questions and attempting to resolve problems, referring unusual situations to the supervisor.
• Enforcing all rules and regulations and ensuring the dress code is adhered to by all patrons.
• Ensuring proper display, pricing, and sale of a wide assortment of golf accessories.
• Assisting and advising patrons on the purchase of merchandise to ensure satisfaction.
• Referring dissatisfied patrons to the supervisor.
• Assisting in the planning and running of golf tournaments and other special golfing events.
• Acting as a tee starter when required.
• Making minor operational repairs to customer golf equipment, as needed.
• Informing the supervisor of equipment repair and/or replacement needed.
• Managing cash receipts, sales receipts, charge card receipts, gift certificates, refund receipts, special orders, and daily players sign out sheets.
• Conducting periodic inventories as required and advising the supervisor of any discrepancies found.
• Performing general housekeeping tasks to ensure proper standard of appearance and cleanliness of assigned spaces.
• Ensuring compliance with fire and safety rules and regulations.
• Exercising tact, good manners, and courtesy when serving and assisting patrons.
• Promptly and amicably responding and assisting patrons.
• Performing other related duties as assigned.