Escape Room / Adventure Agent - Big Personality

All Jobs > Escape Room / Adventure Agent - Big Personality Position Summary Do you have a big personality, love interacting with guests, and thrive in a fast-paced entertainment environment? Spy Ninjas HQ is looking for energetic, outgoing, and engaging team members to help create unforgettable experiences across our attractions. As an Escape Room & Attractions Agent, you'll guide guests through immersive escape room missions, facilitate axe throwing and rage room experiences, oversee virtual reality attractions, and ensure every guest has a safe, exciting, and memorable visit. This role is perfect for individuals who enjoy performing, entertaining, and creating high-energy guest experiences. Primary Responsibilities Guest Experience & Entertainment Welcome, engage, and assist guests throughout their visit. Create excitement and immersion during escape room experiences. Provide clues, hints, and guidance while maintaining the integrity of the game. Deliver exceptional customer service and help create memorable experiences. Handle guest concerns professionally and positively. Attraction Operations Facilitate and oversee Escape Rooms, Axe Throwing, Rage Rooms, and Virtual Reality attractions. Conduct safety briefings and ensure guests understand attraction rules and procedures. Monitor guest participation and enforce safety standards at all times. Reset attractions between groups and prepare spaces for the next experience. Troubleshoot basic operational issues and elevate concerns when needed. Maintain cleanliness, organization, and presentation standards throughout attraction areas. Safety & Compliance Ensure all guests follow attraction guidelines and safety requirements. Inspect equipment and attraction spaces before and throughout operating hours. Report maintenance, operational, or safety concerns immediately. Respond appropriately to emergencies and guest incidents. Promote attraction upgrades, memberships, merchandise, and future visits. Encourage guests to participate in additional experiences during their visit. Assist with event and party experiences when needed. Qualifications Outgoing, energetic, and confident personality. Strong public speaking and communication skills. Ability to engage groups of all ages and create a fun atmosphere. Strong problem-solving skills and ability to think quickly under pressure. Reliable attendance and punctuality. Comfortable enforcing rules and safety standards. Ability to work evenings, weekends, holidays, and peak business periods. Preferred Experience Entertainment, attractions, escape rooms, VR gaming, hospitality, events, theater, recreation, or customer service experience. Experience working with children, families, and large groups. Sales or upselling experience preferred but not required. Physical Requirements Ability to stand and walk for extended periods. Ability to lift up to 25 pounds. Comfortable working in themed, loud, or fast-paced environments. Ability to move throughout attraction spaces and assist guests as needed. Work in a one-of-a-kind entertainment venue. Create memorable experiences for guests every day. Growth and advancement opportunities. Employee discounts and perks. Fun, team-oriented environment where personality matters. We're looking for individuals who can command a room, entertain a crowd, prioritize safety, and deliver exceptional guest experiences across Escape Rooms, VR, Axe Throwing, and Rage Rooms. #J-18808-Ljbffr