Credit & Collections Analyst

Overview The Credit & Collections Analyst is responsible for assessing credit risk, ensuring audit compliance, and driving effective accounts receivable (AR) collection strategies within an assigned portfolio. This role partners closely with customers, sales teams, and internal stakeholders to support healthy cash flow, minimize risk exposure, and maintain strong client relationships. The Credit & Collections Analyst evaluates new and existing customer accounts, monitors aging trends, resolves billing disputes, and supports credit decision-making in alignment with company policies and compliance standards. What You’ll Do Evaluate creditworthiness of new and existing customers Analyze credit reports, applications, and accounts receivable portfolios Identify potential credit risks and implement mitigation strategies Monitor AR aging and drive collection efforts to achieve KPI goals Follow up on past due invoices via phone, email, and meetings Investigate and resolve billing discrepancies in partnership with customers and sales teams Document credit and collection activities within ERP systems and shared records Maintain accurate records of credit approvals and payment arrangements Ensure compliance with company policies and audit requirements Navigate and reconcile invoices across multiple payment portals Process invoice and purchase order matching for customer billing Assist the Senior Credit Manager with ad hoc reporting and special projects What We’re Looking For Bachelor’s degree in Finance, Accounting, or equivalent experience Minimum 5 years of experience in credit and accounts receivable collections preferred Strong analytical skills with ability to interpret financial data and assess risk Proficiency in Microsoft Excel, Dynamics SL, Salesforce, and payment portals or similar finance systems Excellent communication and negotiation skills Highly organized with ability to manage priorities in a fast-paced environment Knowledge of credit management principles and collections techniques Ability to make credit decisions within established company guidelines Strong attention to detail and documentation accuracy Ability to work overtime as needed About Us Avidex is a leading player in the audiovisual and IT integration industry, delivering cutting-edge solutions to a diverse range of clients. We pride ourselves on innovation, technical expertise, and a commitment to excellence. As we expand, we are seeking a detail-oriented Credit & Collections Analyst to join our team and help drive responsible credit practices, healthy cash flow, and financial integrity across the organization. What We Offer Competitive compensation plan Health, dental, and vision benefits 401(k) retirement plan with employer match Up to 3 weeks of vacation and 7 days of sick time off, both prorated 10 Paid Holidays 8 hours of paid volunteer time Opportunities for professional growth and development Collaborative and innovative work environment Avidex is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or status as a protected veteran. We are committed to providing a workplace that is free from discrimination, harassment, and where all employees are treated with respect and dignity. We believe that diverse perspectives enhance our organization and contribute to innovation, collaboration, and overall success. #J-18808-Ljbffr