Medical Assistant /Patient Service Coordinator (MA, EMT, CNA) - Geriatrics

Medical Assistant /Patient Service Coordinator (MA, EMT, CNA) - Geriatrics

Join a high-energy team supporting exceptional physicians. Are you ready to thrive in a fast-paced, collaborative environment where innovation and excellence are the norm? Our office is buzzing with energy, driven by a team of passionate professionals and dynamic physicians who are transforming healthcare every day. We're looking for individuals who bring enthusiasm, adaptability, and a proactive spirit to help us deliver outstanding support and results. If you're excited by the idea of working alongside forward-thinking medical experts in a vibrant setting, we'd love to connect! At Hartford HealthCare Medical Group we not only take great care of our patients, we take great care of our Medical Assistants too! Our benefit options are designed so you can care for yourself and your family, just as you care for others when you are here.

• Supportive environment to promote professional and interpersonal development and growth with our MA career ladder program

• Tuition Reimbursement up to $5,250.00 after six months of employment and up to 40% tuition discounts with partnering institutions for colleagues AND dependents

• Medical, dental and vision coverage options

• Generous PTO to promote work/life balance

• Employee assistance and wellness programs include a strong focus on promoting mental health

• Discounts on services, products and optional coverages – movie tickets, pet insurance, travel and more!

This is an administrative medical assistant role in an administrative office building and there will be no direct patient contact. The administrative medical assistant (MA/PSC) plays a vital role in supporting healthcare providers working in the field. This position involves a variety of administrative and clinical coordination tasks, including:

• Answering and managing incoming telephone calls
• Writing and faxing home draw orders
• Facilitating the virtual rooming process
• Faxing and scanning medical documents
• Processing DME (Durable Medical Equipment) orders with clinical note attachments
• Initiating prior authorizations for medications
• Managing referral intake and scheduling appointments
• Placing Trident orders for home diagnostic imaging
• Troubleshooting transportation issues for patients
• Coordinating with home health agencies
• Entering referrals and lab orders into Epic on behalf of providers
• Completing demographic sections of forms for provider signature during weekly visits

This role requires strong organizational skills, attention to detail, and the ability to work collaboratively with clinical teams to ensure seamless patient care coordination. Provides basic clinical and clerical support in the delivery of patient care within the Medical Assistant scope of education. The Medical Assistant experiences continued training of all aspects of the Medical Assistant role.

Qualifications:

• Education: Diploma from an accredited Medical Assistant program OR an active CT CNA, EMT, Paramedic or Medic Certification OR relative experience as outlined below.
• Certified BLS Provider credentialed from the American Heart Association (AHA) obtained within 3 months (90 days) of hire date or job transfer date.
• All required credentials to be maintained throughout employment.
• Experience: In lieu of education requirement, at least one year of experience in direct patient care (acute or ambulatory space) may be considered.
• Relevant experience or MA externship in a busy medical office preferred.
• EPIC EMR experience preferred.

With locations around the state, Hartford HealthCare offers exciting opportunities for career development and growth. Here, you are part of an organization on the cutting edge - helping to bring new technologies, breakthrough treatments and community education to countless men, women and children. We know that a thriving organization starts with thriving employees-- we provide a competitive benefits program designed to ensure work/life balance.

Regular standard hours per week: 40

Schedule: Full-time (40 hours)

Shift details: Mon-Fri