Surgery Scheduler Gilbert

Surgery Scheduler Gilbert

Dignity Health Medical Group, Gilbert, Arizona

As our Surgery Procedure Coordinator, you will be a central pivot, orchestrating seamless and efficient surgical procedures while ensuring comprehensive patient support. Every day, you will meticulously coordinate schedules for physicians, ORs, anesthesiologists, equipment, and staff per physician recommendations. You'll act as a critical liaison, communicating with all parties, distributing pre/post-op information, and expertly managing financial/insurance details to secure prior authorizations. To be successful in this role, you will possess exceptional organizational skills, attention to detail, and a deep understanding of surgical workflows. Your ability to anticipate needs and provide proactive support will be paramount.

• Coordinate operating rooms, equipment, anesthesia, pre-op labs and imaging, authorizations, and physician schedule for surgeries.
• Act as a liaison between the patient, provider/referring physician, primary care physician, and other parties involved in the surgery/procedure to include distribution of pre and post-operative information to the patient.
• Gather and record financial and insurance information and ensure authorizations are obtained prior to the procedure/surgery.
• Complete full patient registration in IDX when registering new patients. Ensure all patient information is updated and current when following up/interacting with patient. Verify insurance eligibility and/or benefits.
• Uses IDX system according to policy & procedure, including patient registration, scheduling appointments, template oversight (as applicable), printing forms and schedules, posting payments and charge reconciliation, and reporting any issues with system. Effectively utilizes IDX downtime procedures as needed.
• Provides additional clinic support as needed to ensure clinic is running effectively and productivity measures are met.

Required:

• High School Diploma or GED
• One (1) year of experience coordinating operating rooms, equipment, anesthesia, pre-op labs, imaging, authorizations, and physician schedules for surgeries
• Ability to effectively interact with insurance carriers

Preferred:

• College level business coursework
• Three (3) years related experience
• Bi-lingual
• Previous office experience
• Certified Clinical Medical Assistant
• Certified Medical Assistant AAMA
• Certified Medical Assistant NHA
• National Certified Medical Assistant NCCT
• National Registered/Certified Medical Assistant NAHP
• Registered Medical Assistant
• Certified Medical Assistant MMCI