Customer Service Representative - State Farm Agent Team Member

Customer Service Representative - State Farm Agent Team MemberSuccessful State Farm Agent is seeking a qualified professional to join their winning team. We seek an energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience. If you are a motivated self starter who thrives in a fast-paced environment, then this is your opportunity for a rewarding career with excellent income and growth potential.ResponsibilitiesEstablish customer relationships and follow up with customers, as needed.Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.Use a customer-focused, needs-based review process to educate customers about insurance options.Maintain a strong work ethic with a total commitment to success each and every day.As an Agent Team Member, you will receive...401KHourly pay plus commission/bonusHealth benefitsPaid time off (vacation and personal/sick days)Valuable experienceGrowth potential/Opportunity for advancement within my agencyRequirementsExcellent interpersonal skillsExcellent communication skills - written, verbal and listeningPeople-orientedOrganizational skillsSelf-motivatedDetail orientedProactive in problem solvingDedicated to customer serviceExperience in a variety of computer applications, particularly WindowsPride in getting work done accurately and timelyAbility to work in a team environmentAbility to multi-taskAbility to assess customer needs and conduct effective interviewsAbility to effectively relate to a customerBilingual - Spanish preferredPersonal Lines Licenses (must be able to obtain)Bachelor's degree preferredAssociate's degree or higher preferredThis position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm. Compensation: $24.50 - $28.50 per hourMy team's mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams. We are located in Brooklyn, NY and help customers with their insurance and financial services needs, including:Auto insuranceHome insuranceLife insuranceRetirement planningState Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.