Shop Technician Equipment Repair

Shop Technician Equipment Repair

Grapevine, Texas

Job Summary We are seeking a skilled and detail-oriented mechanically minded candidate to join our team. The ideal candidate will have a strong background in mechanical and electrical systems, with experience in repair, maintenance, and troubleshooting of equipment, including pneumatic tools. This role requires a hands-on approach, strong diagnostic abilities, and the capability to perform both in-house and field service support as needed. The candidate must be able to work independently or collaboratively in a fast-paced environment.

• Observes mechanical and electrical devices in operation and listens to their sounds to locate causes of trouble.
• Performs troubleshooting, repair, and maintenance on pneumatic tools and related equipment.
• Dismantles devices to gain access to and remove defective parts.
• Examines form and texture of parts to detect imperfections.
• Repairs or replaces defective components, ensuring proper functionality and safety.
• Supports field service activities, including product demonstrations and on-site troubleshooting when required.
• Picks, packs, and ships customer part and/or label orders.
• Picks, packs, and ships large Distribution Center orders.
• Invoices daily shipments to customers.
• Serves as back-up to in-house programs as needed.
• Performs cycle counts on all DC assigned program inventory.
• Assists with phone support, including basic troubleshooting and service inquiries.
• Performs order entry in an SAP environment.
• Maintains product files for service database accuracy.
• Coordinates product testing and analyzes failures to support continuous improvement.
• Orders and maintains shop supplies.
• Supports Parts and Warranty programs.
• Maintains accurate product and service records.

Additional Essential Functions

• Attendance/Punctuality: Consistently at work and on time; ensures responsibilities are covered when absent; arrives at meetings and appointments on time.
• Work Location: This role requires work to be performed on-site; remote work is not practical due to the hands-on repair, maintenance, and field service nature of the position.