Host

Host (Part-Time / Full-Time)

Location: San Francisco, CA

Pay Range: $19$25 per hour

About Us

Supreme Dumplings is a thriving restaurant known for its exquisite dumplings and authentic Chinese cuisine. We take pride in our commitment to quality, exceptional service, and creating a memorable dining experience for our customers.

We are seeking a friendly, organized, and service-oriented Host to join our team! As the first point of contact for our guests, the Host plays a key role in creating a welcoming and seamless dining experience. If you're passionate about hospitality and enjoy working in a fast-paced environment, we'd love to hear from you.

Key Responsibilities

• Greet guests warmly and make them feel welcome.
• Understand and accommodate guests' dining needs.
• Manage the waitlist and accurately estimate wait times.
• Maintain and manage the seating chart to ensure an efficient flow.
• Monitor restaurant activity and adjust seating accordingly.
• Respond promptly and courteously to guest inquiries and requests.
• Answer phone calls and assist with reservations or general questions.
• Perform opening and closing duties as assigned.
• Support team members with side work such as cleaning, stocking, and handling to-go orders.
• Collaborate with team members and departments to maintain smooth operations and a positive work environment.

Requirements

• Strong interpersonal and communication skills
• Ability to multitask and remain calm under pressure
• A positive attitude and team-first mindset
• Attention to detail and strong organizational skills
• Previous experience in hospitality or customer service is a plus
• Flexible availability, including weekends and holidays

Benefits

• Flexible scheduling
• Paid time off and paid sick leave
• Free meal during each working shift
• Employee discounts
• Opportunity to enroll in medical, dental, and vision insurance plans (eligibility requirements apply)

We are an equal opportunity employer to all employees and applicants. We do not discriminate against qualified individuals based on their race, color, religion, sex, sex stereotyping, pregnancy (which includes pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), gender, gender identity, gender expression, national origin, age, mental or physical disability, ancestry, medical condition, marital status, military or veteran status, citizenship status, sexual orientation, genetic information, or any other status protected by applicable law. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.